Log inRegister
Submit Complaint

ABSA

United States

Consumer complaints and reviews about ABSA

Lotay Send email
 
Feb 23, 2012

Bad service

1. I have complained numerous times about ABSA ATM machines continuously being out of paper or off line at month end. I end up having to go to the oppsition who does not seem to have this problem. 2. Attitude of some ABSA branches & head office is poor when it comes to customer service complaints. 3. ABSA policy now requires me to not only give my ID or drivers lisence but also to complete a form before I may be issued with a bank statement. For security reasons I do not opt for Internet & cell phone banking. This is most irritating and a waste of time. I agree fraud is at the order of the day but there must be a simpler system e.g. finger print scanning etc. This is primitive and raises my blood pressure when a long faced help desk employee has to help me, and this for a statement. By the way - I asked that my accounts be linked, was assured there is no problem yet it gives me error message on ATM. So whether I go inside bank or at ATM I am stuffed in getting what I need. Have raised this with bank manager and regional manager and the policy remains, I have to complete the form. I am beside myself with anger over this. Find other ways to check my security. Cust. Serv. useless!
Rozz Atanassova Send email
 
Feb 23, 2012

Bad service

Thank you very much for your feedback. Please note that we are active on our Facebook page (http://www.facebook.com/Absa.Bank
) and we encourage you to engage with us there, alternatively please e-mail your details to taft@absa.co.za and we will get in touch with you.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Complaints

    Carls Jr - I'm not complaining
    I find it sad that people blame Carl's Jr for the way...
    UDR Management - UDR- GAYTON POINTE -VA
    Horrible company! Horrible management. They are trying to...
    ALL KIND OF SPELLS - I do hope my post gets read and hopefully helps so
    Hi everyone, I do hope my post gets read and hopefully...
    usfundclub.com - USFUNDCLUB.COM
    They withdrew 59.92 and 1.92 from my account.
    bstonner - Get Real Authentic And High-quality fake passports, ##
    Get Real Authentic And High-quality fake passports,...
    paul keay - theft
    taken £15 from my account which i cannot afford
    Meijer - Meijers add for Oct. 23 thru Oct. 29th
    I went shopping in Meijers on Friday 10/25/2014 around...
    IT Specialists - Buy Real and Fake Novelty Passport,Drivers...
    Buy Real and Fake Novelty Passport,Drivers...
    Chevrolet - Got a mail
    Sir i got a mail is this true ?? CHEVROLET MOTORS...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username