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Consumer complaints and reviews about ACM*HYDROXATONE

patriciadupre1967 Send email
Sep 16, 2015


I canceled this order and it was sent to me any way I sent it back unopened and wrote refuse,cancel, and return and It was still taken out of my checking account. I called to speak to them and they were arguing with me telling me I have to pay for this when they got there cream back. Never again will I order things like this on line! I want my money back!
Jillepley Send email
Jun 2, 2014

order cancelled

I cancelled this order My face broke out with rash. And you still taking 69.95 out of my acct. I called my bank and they will stop the payments. Cancel.
Bruce J T Send email
Feb 23, 2012

charges unwarrented

I also fell for the same thing with this company, Free trial or it cost $1.99 AD Then it started taking money out of my credit card account no product, so I just rang the bank to put a stop on this acount, so they are going to investigate and notify me with in 48 hrs, the company said in it email opt- out? you can unsubscribe on the bottom of a letter they sent me? BUT I have not recieve a letter YET? I hope the bank will help??
Bruce / Australia
Stephen Send email
Feb 23, 2012

charges unwarrented

1. Dispute all the charges placed against you Credit Card by the company in question .
2. File a claim of fraud with the Credit Card Company and speak to supervisor.
3. File a Complaint with the Federal Trade Commission for Deceptive & False Business Practices at:
Barbara Auckland Send email
Feb 23, 2012

charges unwarrented

I signed up for free trial. Have subsequently been charged for moisturiser that has never arrived. I have emailed company but have never received a reply I have also tried contacting them by phone without any joy. The company is simply stealing money. My credit card company are trying to deal with this so that I do not keep getting charged but they cannot retrieve money that has already been taken.
8735a Send email
Feb 23, 2012

charges unwarrented

I signed up for the FREE TRIAL of Hydroxatone. When I received my sample it stated that I was going to be enrolled in a monthly program unless I cancelled within 30 days. I called the company and received a rma number and returned the sample to them with a receipt conformation request within 30 DAYS. I was billed 69.00 on my January Master Card bill. In December I called Master Card and informed them that I might be billed in the future. They called the company and the company rep. said that I would NOT be receiving a bill. I WAS BILLED!
Sue Whiting Send email
Feb 23, 2012

charges unwarrented

I agree something has to be done, I never ordered any acm Hydroxatone and they have taken money out of my account $60, I am currently overseas and I am unable to get to my bank. My husband notified the bank for me and they say there is nothing they can do to stop them from taking money out of my account. I will have to close my account and open up a new one when I get back but mean while they are able to help themselves this is theft. Surely there is something that can be done.

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