1/26/08 What a horror it has been in dealing with 'American Puppy Club' I Bought a Yorkshire Terrier Puppy from them on 11/11/07, he was very tiny and very sweet, He came down with the sniffles and a cough on day 4 of being home with us. I took him to our Vet on 11/16/07 at 'Red Bank Veterinary Hospital' where he was diagnosed with pneumonia after having 3 chest x-rays done which our Vet recommended due to the way his lungs sounded, as well as his running a fever. Our Vet sent us home with several medications along with an unfit for sale letter. She also advised us that he may need to be admitted if he did not get any better in 24 hours. I called American Puppy and told them what our Vet had found, They asked me to bring the puppy back to them ASAP so that their Vet could take care of him and that they could get some food into him, they were closing and would wait for me to get there for me to bring all his paper work with me. My husband and I bundled up our puppy and went to American Puppy, they had me sign a form which was for a full refund, one sales girl took the puppy to the back along with his paper work and then came back up front with another sales girl and informed me I had filled out the wrong form and had me sign a new one, I was so distracted by the sales girl who took our puppy to the back she was going on and on about how he might not make it I signed the 2nd form without reading it like I had read the first one, I was shocked over the prospect that our puppy might not make it. I didn't read the form until a few days after, I was busy running between my job and home and to American Puppy to spend time with our Puppy. My Sister, brother in-law and my nephews came in from Pittsburgh for a Jet game, While the boys were at the game my sister and I went to visit my puppy, My sister was shocked at how sick he was and asked me if he was going to die. The sales girl over heard us and said we had your sister sign a store credit form in case he doesn't make it she can get a replacement puppy. After a long discussion with my sister, brother in-law and my husband we decided not to take the puppy back as he was so ill, we informed American Puppy that we wanted our money back, They said you signed a form for Store credit stating you were returning the puppy for personal reasons not because he was unfit for purchase, I said I gave you a copy of the vet bill and the unfit for sale letter from out vet the night we returned him to you 11/16/07. They said we never got a copy of the unfit for sale letter and you signed a form stating that.

I stopped dealing with American Puppy and wrote a letter to SCA the financing company to dispute my bill for the $1600, I let them know I do not have the puppy, I sent them a copy of the unfit for sale letter as well as the bill from our vet, a copy of the Store Contract, and a copy of the form they had me sign, I mailed it to them certified return receipt requested.

I am waiting to hear back from them, I plan on going to court if needed.

If anyone out there wants to start a class action law suit please contact me as I'd like all of us to be heard, and have our day in court.

I briefly worked here before quitting in disgust after a month. EVERY puppy in this place comes from a puppy mill. When I worked there I checked the names of the kennels on the puppies paperwork and then looked them up--every one is a notorious puppy mill. However, the owners give employees hours of lessons on how to lie to customers about where they come from. You kno whow when you ask the price of a puppy, the employee will say Well, let me go call the breeder and see if they ll come down at all? Then they go into the office? Yeah, they re not calling anyone. They have a minimum price they ll sell the puppy for and will generally quote the customer double that. They go stand in the office for a few minutes trying to decide how much they can get out of you. Puppies that have been there for several months without selling, and are starting to lose the cute factor are kept in the back, in cages barely big enough for them to turn around in. They only get to come out of these cages once a day for about ten minutes when the cage is cleaned. These are the puppies sold for $199. By this time, they re 6 or more months old and will have numerous problems--they ve never been properly socialized or handled so they will have tons of behavioral problems. They will also be impossible to housebreak after getting used to defecating in the same place they eat and sleep. The day I quit was the day I discovered something extremely disturbing...the owner went into his office and opened a locked door. Behind that door was a closet-sized room with rows of cages full of puppies. These were the puppies that were too obviously sick for sale. These puppies were locked away in this hidden room without even a light on...isolated, in total darkness, in a locked room ALL the time. It was a month before I even knew this room existed!!! After quitting I went on to become a vet tech at a local veterinary hospital. It was there that I really got to see how bad American Puppy Club is...at least two or three times a day we d have people coming in with sick puppies that they had just bought. APC is constantly selling unhealthy dogs. In the best cases, they had easily treatable kennel cough or worms. But then there were the ones with hip dysplasia...luxating patellas...the Boston terrier they had charged extra for, telling the new owners it was because the dog was already neutered. He wasn t. He had a condition called cryptoorchid, which required expensive surgery. And the worst was having to look in the face of the little kids as they were told their 8 week old brand new puppy had to be put to sleep because they had parvo. This is all because American Puppy Club gets their puppies from puppy mills and gets the health problems that go with that. PLEASE do not shop here. Please do not support the vicious cycle of abuse of puppy mill dogs. The owners will lie through their teeth to make you believe they don t buy from puppy mills, but I watched that truck come in full of puppies, and I saw the kennel names on their paperwork. Each and every one is from a puppy mill.