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apollo munich health insurance, india

India

Consumer complaints and reviews about apollo munich health insurance, india

vinod Send email
 
Dec 27, 2012

giving false medical reports and charging

we have been contacting mr. Amrit Garg,Assistant Manager (Grievance Cell ) Apollo munich health insurance ( AMHI ) for over 4 months but he refuses to understand/accept/mishappening of Apollo munich health insurance that they have given us false medical reports just to make easy and unearned money We, sr.citizens,were asked to go to their medical centre to get tests done as per their requirement.5 tests were done between my wife and myself.Medical centre and agency development mgr said charges will be reimbursed full 100% by apollo munich health insurance Thereafter apollo munich health insurance sent 5+14=19 reports(14 tests were not done on us) After a month, they told me why they returned reports. When apollo munich health insurance can send me test results of 14 medical tests which were not done on us, will anybody under the sky, believe the 1 test result they say to reject our application can be true !!!!! Secondly, giving reason after a month is definitely on second thought, just to avoid reimbursement and making easy unearned money. we are healthy people hence never expected, even in dream, that we will be medically rejected. apollo munich health insurance has made cheap money a) interest on the premium b) medical charges we paid c) charges for the 14 tests which were not done on us.
on dec 20, 2012 AMHI sent a man to my house without annoucing, i did not entertain him. soon i got a call from AMHI to say that they have sent the man to reimberse me the amount. i told AMHI that reimbercing the amount is fine but along with it i want a letter to say that they rejected our application because of their internal matter. that same day in the evening i got email from from Vishamjeet Khokher Sr.Manager ( Grievance Cell ) to say "we regret to inform you that it is not possible to provide the medical reimbursement", contradicting ownself on the same day.
AMHI has not honoured their medical center, manger and call from AMHI words said by mouth and issued 14 reports for the medical tests which were not done on us. will anybody under the sky believe AMHI when they are doing such acts.
sr. citizens/public be aware of AMHI. what they say they donot mean and will issue false medical reports to their advantage

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