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Apria HealthCare

United States

Consumer complaints and reviews about Apria HealthCare

patbrooks Send email
Aug 14, 2014

Fraudulent Company

To begin with Apria delivered equipment that was not prescribed, I do not use. My prescription was for oxygen use at night only. I do not need refill equipment.. Then Apria billed and collected 10 months on my son's credit card, despite my phone calls and letter written to the billing department to this date 8/14/2014 Apria has not reimbursed my son's credit card account. I have not even been in CO 10 months. I have only been here 7 months. Not only have they over charged me they have turned me over to a collection agency for non payment! I am being harassed via mail and telephone. I have cancelled my services with Apria and I am giving them 30 days notice to reimburse my son's credit card.
Patricia Brooks
anti apria Send email
Feb 24, 2014

Billing Practices

I ordered CPAP supplies and afew days later I got a call saying I had to sent a check for my co pay before they would send my
supplies. I sent the check and recieved my supplies a few day later. My check was cashed. A month later I recieved a bill for the
amount of my co pay. My wife faxed a legal copy of the original check. A few months later they sent me a refund check for the
amount of the co pay. this pissed me off so I cashed the check. now i'm getting a bill again. I will pay the bill, but I won't do business with apria again............
User925983 Send email
Apr 1, 2012

Inefficiency / obfuscation

Apria continues to bill for rental of the CPAP unit that was purchased in full. I continuously call, write, refuse to pay them. I have challenged the collection agency and continue to get the runaround. I have spoken with the Middletown, NY office manager and made an agreement to send a final payment (compromise) and continue to get billed. I think I may start to make check payments monthly in the amount of $0.01.
I have two friends who are experiencing the EXACT same situation.
Send email
Feb 23, 2012

Inefficiency / obfuscation

Apria is absolutely the worst company I have ever dealt with. I am a reasonable person with a couple of questions that I have needed answered, and they won't even give me the common courtesy of a return phone call. They violate every standard of customer service imaginable. I can't begin to state how frustrating this has been. Avoid this company at all costs!
Himanisilky Send email
Feb 23, 2012

Inefficiency / obfuscation

Apria Health Care..I hate them..i tried to log on complaint..but there is no way...!! I seeked brest pump rental from Apria through insurance...With change of insurrance i kept cross checking the amount i need to pay with the breastpump rental...But evrytime the caller(customer service person said i have to pay only $5 per month and no more)then when few months passed, i came to know i am being charged more than $50 per month...which is hugh!!!it was like a shock to me..we called back to customer service and they said nothing is in their hand...My question is if they r not aware of charges..who made them for customer service?????
I can never forgive Apria Healthcare...for what they did..After all this i ended up paying more that $250...

Shame on u Apria!!
Apria Healthcare Send email
Feb 23, 2012

Inefficiency / obfuscation

My Name is Carl Marcois I worked their as a delivery driver, as I have mentioned before. I feel for all you patients out there. I know that when I worked there the company was using unethical practices to obtain more money from insurance companies. Half the time they did not deliver what they were suppose to deliver. James Donohue, based out of Henderson, NV. who was my miserable boss from Hell really does not care about patients or people that are sick. It is all about money and greed . I can not and will not treat patients or people like farm animals, actually farm animals get treated better. This has to be the worst of the worst companies that I have ever worked for .. I would like to see them dismantled and shut down. Any comments by Patients or Former Employees would be appreciated . Thank You, Carl 01/04/2012

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