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Aspen Dental

United States

Consumer complaints and reviews about Aspen Dental

Praying On People Send email
Feb 23, 2012

Aspen Dental Mass Action Lawsuit Forming

I know I should file...they never scaled my son's teeth and charged me for it...Also, I am not sure if he will be able to get his teeth scaled, since insurance was involved and they may say that because they paid something towards it last year, that they won't cover it again for another year!
Most definitely a horrible place to go, at least the place in Peabody, MA...
Privateyegirl Send email
Feb 23, 2012

Class Action Lawsuit against Aspen Dental

There is a class action lawsuit being filed and we need your help with information relative to your experience with Aspen Dental.

Please contact me at researchpartners@verizon.net to provide a contact number that I can provide to the attorney filing the action. Your help would be very much appreciated. Aspen has complaints against them all over the country and we need to put a stop to their wrongful business practices.

Nancy M. Leathers
Private Investigator #75
Scituate, RI
Babyjesus Send email
Feb 23, 2012


Both my mom and I went to Aspen dental a month ago for various reasons. She needed dentures and I needed a cleaning. They gave her dentures that don't fit (and never will no matter how much they work on them) and said that I had 7 cavities and needed lots of work.

Today, I went to another dentist because I knew there was no way I had 7 cavities with the amount I clean my teeth. The other dentist said that the only issue I had was a little worn enamel on only TWO teeth. Not only that, they also said I had the healthiest teeth they've ever seen.
Trakker14 Send email
Feb 23, 2012


I had mini implants put in 2 weeks ago, I made them take them out as 2 of the posts were infecting my lower gum, the dentist I had slipped while drilling the holes and tore into my gum, nothing heals. I am still on pain meds and mouth rinses. Gums are swelling and now I have pain along my entire lower left jaw. I wasnt numb when he began drilling the holes, he kept giving me more needles but may as well have been water. So painful... removing them was no easier. Still in severe pain a week later. Avoid these dentists.
Ted Bleckstein, DDS, MS Send email
Feb 23, 2012

Class Action Lawsuit against Aspen Dental

Within the first 3 days of posting the notice alerting consumers about the formation of a class action lawsuit against Aspen Dental, there has been an overwhelming response from angry patients wishing to participate in this action.
To answer the question posed by many frustrated patients – YES, Aspen has designed its patient service department to effectively diffuse your isolated complaints; this is why you will never successfully receive any justice from Aspen Dental when presented as an individual complaint. But, Aspen cannot evade and will be held accountable to the thousands of angry patients who are collectively unified under this large and comprehensive Class Action Lawsuit.
With the high volume of feedback and interest in participating in this Class Action Lawsuit, we are requesting that in your email you identify your complaint as being in one of the three following categories:
1.DENTAL MALPRACTICE – In which you have been physically injured by their dental “care.”
2.CONSUMER FRAUD – Includes cases in which office personnel of Aspen Dental used high pressure sales tactics designed to take your money with false promises of providing competent dental health care.
3.Combination of Malpractice and Consumer Fraud.
To respond to one of the most frequently asked questions: Yes, you can remain anonymous!
When you email the description of your complaint for inclusion in this action, simply request that we assign you a confidential identity.
As a new patient, a reasonable person would not expect Aspen Dental to take unfair advantage of a dental problem – after all, they are considered to be a healthcare facility; however, when you sit down with the Office Manager to discuss your dental treatment plan it becomes clear that your money, not your health, is Aspen's primary objective. The job of the Aspen office manager is to force you into accepting the most costly and extensive dental work possible. This is termed “conversion” and is against the law.
To respond to another frequently asked question - Yes, Aspen Dental rewards its employees with financial bonus incentives for exceeding monthly production goals. This bonus system is based upon Aspen's internal use of “metrics” which pressures each office to compete against other Aspen offices. Unfortunately, since Aspen’s Management Team is composed of individuals whose background is in “consumer retail” – not in healthcare - they operate the dental care facility as a retail business in which you are not viewed as a patient - instead, you are simply a paying customer. Aspen Dental’s motto is: “To create a happy, paying patient.” But, unfortunately once you pay, you quickly discover that you are not happy.
This Class Action Lawsuit will effectively make Aspen Dental accountable for their acts through the unified and coherent voice of thousands of patients who have been wrongfully injured by Aspen Dental.
This Class Action Lawsuit will channel thousands of patient complaints into a collectively powerful force which will finally stop Aspen. Your participation in this Class Action Lawsuit will not cost you any money - the legal services are free to you. And, you may be entitled to receive money as compensation for your loss and suffering.
To participate, please direct your questions and interest to Ted Bleckstein, DDS, MS at: Dr.Bleckstein@gmail.com
Depressed Over Ill Dentures!! Send email
Feb 23, 2012

Class Action Lawsuit against Aspen Dental

Aspen dental is far from cheap if you are looking for cheap and nice go to affordable dentures . At least they look nice and fit perfect from everyone I know . I truly wish I would have researched more I went to aspen and what a mistake it was I got the most expensive set of dentures they have thinking they would fit good and look nice well neither happened. They say they'll give your smile back oh ya my smile is soo ugly I have to cover my mouth when I laugh because of the big gums and teeth they put in my mouth it is so embarrassing I am almost in a depression because of this I only had them put in right after I had all my teeth pulled so I wouldnt have to go without teeth and be embarrassed well that didnt work . I have tried and tried to get them to fix them or give me a new pair but they say o dont worry bout how ugly they are just remember these are just temporary and your new set will be much better. So I guess just stay inside for 6 months and dont worry .. Ya easy for them to say, , , I would really like something done about this and trust me they will do something about it or I am planning on seeing a lawer.I am having to pay almost six thousand dollars for this set of teeth that I hate. Sad very Sad...
Zzzxzzz Send email
Feb 23, 2012

Unsatisfactory work

Went there with good teeth just have a tiny chip in one of my lowers and wanted it filled. They took 20 x-rays and then told me they are going to fill 2 "cavities" in back that have the slightest black on them barely even noticable and no pain to me whatsoever. So when I objected to the dentist she went on a big spiel about how she "used to be like me" and didnt want to get her teeth worked on because she didnt think she needed it. A real mickey mouser she was. Then they signed me up for a $2600 cleaning regiment with "arestin" antibiotic treatment shots to 20 of my teeth at $74 a tooth. I went home, and called them up the next day and said I was appauled at how they treated me, talking me into stuff I did not even ask for, and that I am most certainly going elsewhere and have the right mind to call the attorney general on these crooks!
Most Likely It's Your Fault Send email
Feb 23, 2012

Rushed dentistry

Rushed dentistry is being too kind. When I worked there there was a doctor always running behind. Patients having to wait 90 min or more to get in. Some walked out. The doc said I'm not going to play beat the clock which is what upper management told the doc to do.

This is a sorry company. Most of the dentists are right out of school or have gone out of business on their own and are trying to make it again.
Send email
Feb 23, 2012

Unsatisfactory work

My mother went to aspen dental in orange Connecticut, she went in they gave her a price of 1200.00 and they agreed ok she ask for dentures ok all was well until she received her dentures and they were extremely to big for her mouth and what ever chemical they used on her dentures made her face swell up. So she called aspen dental and told them her problem and they brushed her. They told her there was nothing to be done, now she received her credit card statement and saw they charged her card 1700.00 and now she have dentures that look like horse teeth and they have a bad smell to them the dentures smell rotten. And think that is wrong for them to treat their new customers. I feel they should help and solve this problem by giving all that money back or fix the dentures and give some of the money back. Now i know this is a win win situation and i am not gonna sit back and let them scam my mother like this so someone needs to get back to me as soon as possible i will be forced to get the professionals involved. The patient name is mary johnson and if you need to get in touch with any one contact me her daughter amanda johnson at this e- mail address darrellpender@comcast.net and i hope to hear from someone very soon. Thank you very much because aspen dental you made my day by scamming my mother.
Most Likely It's Your Fault Send email
Feb 23, 2012

Unsatisfactory work

I take every opportunity I can to tell people about Aspen. It's always a good feeling with I have prevented someone from going through a horrible experience.and I always encourage people to tell everyone you know.

Former Aspen Scam Artist
Former Employee 911 Send email
Feb 23, 2012

Rushed dentistry

It's corporate dentistry, they overload their schedules and burn out their employee's. They demand more work at faster turn-around times. That's why they have a high turn-over too. Quantity over quality . Doctors have too many patients at once, lab technicians are overwelmed with work, central lab can't handle the workload so they dumped it on the field lab techs. It's rushed dentistry...beware
SJ40 Send email
Feb 23, 2012

Rushed dentistry

So true, so true. And if you try to say something, they will make your life impossible there and force you to quit.
Send email
Feb 23, 2012

The worst place you can go to get dental services

They made me a lower denture, that I woke up with after having my teeth removed on the 20th of September. The denture is so big it wouldn't fit Mr. Ed. They cleaned out my insurance money. They charged them $850.00 for a plate that I was told was $199.00. It's supposed to be used for 6 months and then they make you another denture which is to cost $600.00. There is no way for them to fit the denture they made for me. I asked for my money back that I had to put out before they even do the work, which was $874.50. They have done nothing but give me the run around. They said they have to call corporate headquarters and then they would get back to me. When we call they put us on hold and never answer the phone. In the meantime, I have had to go to another dentist and have made an appointment to have a decent denture made that I will actually be able to eat with and won't make me look like a football player, as it looks like I have a very large mouth-guard in my face. Be advised this is probably the worst place you can go to get dental services.

The new dentist I saw felt that this was one of the worst she ever saw.
Anrgy Send email
Feb 23, 2012

The worst place you can go to get dental services

I went in last year because I had a "flipper" and couldn't stand the goo taste anymore and wanted a fixed tooth.I wanted the stud with the tooth, and ended up with a bridge.Now, that means instead of replacing the one tooth, they ground down two more teeth and put in the bridge.Then they told me that I would need the forth tooth ground down and capped to look like the bridge.So, needed one tooth, and ended up with four teeth being bridged and capped.A price difference of 3, 000!!The one tooth would have cost me appox.3, 000 however the work they ended up doing cost me almost 6, 000!!!And now, one of the teeth the bridged is infected and I need a root canal done!!! I really feel that they should right this for free.My family says I should go there and yell in front of the clients waiting to get work done.They did offer me a free evaluation today, but that doesn't mean they will fix it, or do the work for free, like they should...If they don't, I'll put something on FB to warn all my friends and family about this place!!!

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