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Aspen Dental

United States

Consumer complaints and reviews about Aspen Dental

Zzzxzzz Send email
 
Feb 23, 2012

Unsatisfactory work

Went there with good teeth just have a tiny chip in one of my lowers and wanted it filled. They took 20 x-rays and then told me they are going to fill 2 "cavities" in back that have the slightest black on them barely even noticable and no pain to me whatsoever. So when I objected to the dentist she went on a big spiel about how she "used to be like me" and didnt want to get her teeth worked on because she didnt think she needed it. A real mickey mouser she was. Then they signed me up for a $2600 cleaning regiment with "arestin" antibiotic treatment shots to 20 of my teeth at $74 a tooth. I went home, and called them up the next day and said I was appauled at how they treated me, talking me into stuff I did not even ask for, and that I am most certainly going elsewhere and have the right mind to call the attorney general on these crooks!
Most Likely It's Your Fault Send email
 
Feb 23, 2012

Rushed dentistry

Rushed dentistry is being too kind. When I worked there there was a doctor always running behind. Patients having to wait 90 min or more to get in. Some walked out. The doc said I'm not going to play beat the clock which is what upper management told the doc to do.

This is a sorry company. Most of the dentists are right out of school or have gone out of business on their own and are trying to make it again.
Send email
 
Feb 23, 2012

Unsatisfactory work

My mother went to aspen dental in orange Connecticut, she went in they gave her a price of 1200.00 and they agreed ok she ask for dentures ok all was well until she received her dentures and they were extremely to big for her mouth and what ever chemical they used on her dentures made her face swell up. So she called aspen dental and told them her problem and they brushed her. They told her there was nothing to be done, now she received her credit card statement and saw they charged her card 1700.00 and now she have dentures that look like horse teeth and they have a bad smell to them the dentures smell rotten. And think that is wrong for them to treat their new customers. I feel they should help and solve this problem by giving all that money back or fix the dentures and give some of the money back. Now i know this is a win win situation and i am not gonna sit back and let them scam my mother like this so someone needs to get back to me as soon as possible i will be forced to get the professionals involved. The patient name is mary johnson and if you need to get in touch with any one contact me her daughter amanda johnson at this e- mail address darrellpender@comcast.net and i hope to hear from someone very soon. Thank you very much because aspen dental you made my day by scamming my mother.
Most Likely It's Your Fault Send email
 
Feb 23, 2012

Unsatisfactory work

I take every opportunity I can to tell people about Aspen. It's always a good feeling with I have prevented someone from going through a horrible experience.and I always encourage people to tell everyone you know.

Former Aspen Scam Artist
Former Employee 911 Send email
 
Feb 23, 2012

Rushed dentistry

It's corporate dentistry, they overload their schedules and burn out their employee's. They demand more work at faster turn-around times. That's why they have a high turn-over too. Quantity over quality . Doctors have too many patients at once, lab technicians are overwelmed with work, central lab can't handle the workload so they dumped it on the field lab techs. It's rushed dentistry...beware
SJ40 Send email
 
Feb 23, 2012

Rushed dentistry

So true, so true. And if you try to say something, they will make your life impossible there and force you to quit.
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Feb 23, 2012

The worst place you can go to get dental services

They made me a lower denture, that I woke up with after having my teeth removed on the 20th of September. The denture is so big it wouldn't fit Mr. Ed. They cleaned out my insurance money. They charged them $850.00 for a plate that I was told was $199.00. It's supposed to be used for 6 months and then they make you another denture which is to cost $600.00. There is no way for them to fit the denture they made for me. I asked for my money back that I had to put out before they even do the work, which was $874.50. They have done nothing but give me the run around. They said they have to call corporate headquarters and then they would get back to me. When we call they put us on hold and never answer the phone. In the meantime, I have had to go to another dentist and have made an appointment to have a decent denture made that I will actually be able to eat with and won't make me look like a football player, as it looks like I have a very large mouth-guard in my face. Be advised this is probably the worst place you can go to get dental services.

The new dentist I saw felt that this was one of the worst she ever saw.
Anrgy Send email
 
Feb 23, 2012

The worst place you can go to get dental services

I went in last year because I had a "flipper" and couldn't stand the goo taste anymore and wanted a fixed tooth.I wanted the stud with the tooth, and ended up with a bridge.Now, that means instead of replacing the one tooth, they ground down two more teeth and put in the bridge.Then they told me that I would need the forth tooth ground down and capped to look like the bridge.So, needed one tooth, and ended up with four teeth being bridged and capped.A price difference of 3, 000!!The one tooth would have cost me appox.3, 000 however the work they ended up doing cost me almost 6, 000!!!And now, one of the teeth the bridged is infected and I need a root canal done!!! I really feel that they should right this for free.My family says I should go there and yell in front of the clients waiting to get work done.They did offer me a free evaluation today, but that doesn't mean they will fix it, or do the work for free, like they should...If they don't, I'll put something on FB to warn all my friends and family about this place!!!

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