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Astar Travel

United States,
Florida

Consumer complaints and reviews about Astar Travel

User Send email
 
Apr 11, 2012

Fraud and cheating company!

On friday, the 30th of november I received a phone call, telling me that I won a trip to florida for 4 peoples to go to disney land with a cruise (I don't remember all the details of the cruise). They told me that the total cost is normally $5000 but I will only have to pay $998 If I which to accept this wonderful trip. They told me they will send me the tickets within 10 or 15 days, that I have 18 months to choose the date of my trip but I just have to advise them 45 days before the trip. Then they asked me the detail of my credit card for security but I refuse to give them the numbers at the back of my credit card.

On monday the 3rd I saw an e mail confirmation (sent on the 1st of december) telling: thank you for your purchase! see under their exact answer:

Purchase Information
You have authorized the following to billed to the provided credit card.
Date: 11/30/2007 1:51:09 PM
Credit Card: ****************
Approval #: 1639886181
Amount Billed: 998.00
You have purchased our ACT62-998 package.

On first: I never made any purchase, they phoned me to tell me that I won a trip.
On second: I never gave them all my credit card details.
On third: If they could took $998 on my bank account it means they have been searching to find out the details on the back of my credit card. How do you call this???

Fortunately, I phoned to my bank on friday night to ask them If it was dangerous that I gave the details on the front of my credit card. They told me that the best to do was to block my credit card, and this is what I did straight away. I will have more informations tomorrow and if they tried to take $998.00 on my bank account I will bring an action against astar.
User901933 Send email
 
Apr 11, 2012

Fraud and cheating company!

2012 and they're still ripping people off. I've contacted the Better Business Bureau in Tampa, along with the Florida Dept of Consumer Services as I notified Astar within 10 days of cancelling my vouchers. Three months later I am still waiting for $500 US to be paid back into my account. This is no way to conduct a legit business so yes, they are a total scam. Beware !

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