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Aurora Loan Services

United States

Consumer complaints and reviews about Aurora Loan Services

Nancy Send email
 
Feb 23, 2012

Fraud and scam

Yesterday, I finally found out that Homecomings Financial owns my Aurora Loan Services 1st Mortgage. Originally, Homecomings held both my 1st and 2nd loans. Then last summer they 'sold' the 1st to Aurora Loans, or so they said.

In August '08, when I realized I needed some kind of loan modification or I could lose my house, I called Aurora Loans for help with the 1st mortgage. They told me that since both loans were no longer with the same company, they could not help me with any type of loan modification.

Next, when I called Homecomings Financial to see could be done about the 2nd, Homecomings handed me the same line. Because they only owned one of my mortgage loans, they were unable to help with any loan modifications.

In the Fall of ‘08 I had to resort to a Short Sale, but even then Aurora refused to talk with our Realtor, and would not consider any offers or dealings whatsoever that involved a short sale.

On Jan. 8, 2009, Homecomings (the company we thought was holding only the 2nd mortgage) began foreclosure proceedings. I received the Notice of Default, dated Jan. 8, 08. Still trying to figure out why Homecomings listed my mortgage on the Notice of Default as $750, 000 instead of the $150, 000 I owe Homecomings for the 2nd, I decided to contact Aurora Loan Services to ask them who really owns my first mortgage.

I called Aurora Loan Services yesterday (Feb. 18, 09), and their rep said she could not disclose the name of my lender because my lender is a private investor. She did offer that the loan is not with Fanny Mae or Freddie Mac.

Finally, I pulled out my records and double-checked my Deed of Trust. As it turns out, apparently I was never issued a new deed last summer when Aurora supposedly bought my loan. So, I called the Los Angeles County Clerk's office, only to find out THAT HOMECOMINGS HAS BEEN THE LENDER FOR BOTH LOANS ALL ALONG!

Both companies lied to me in saying that “two separate companies" owned the loans, they misrepresented themselves with monthly statements that had no indication that these two companies were connected in any way, they refused to talk with me or my Realtor when we tried to do a legitimate short-sale, and they still refuse to disclose that Homecomings owns both the 1st and the 2nd mortgages.

How can we find out of anyone is planning a class action suit against either of these two companies? I will be calling the FTC today to register a formal complaint about these rapscallions.
JWCL Send email
 
Feb 23, 2012

Fraud and scam

AURORA LOCKED US OUT OF OUR INVESTMENT PROPERTY WHEN IT WAS NOT UNDER FORCLOSURE. OVER A YEAR LATER THEY SENT US A 20 DAY NOTICE TO RESPOND TO A FORECLOSURE HEARING THAT HAPPENED 2 MONTHS AGO. WE ARE STILL GETTING 5+ CALLS FROM THEM EVERY DAY, EVEN AFTER THEY TOOK THE HOUSE. CAN ANYONE RECOMEND A GOOD LAWYER?
Quardie Send email
 
Feb 23, 2012

This company is a bunch of lies and cheats

For 3 years now we have done EVERYTHING that Aurora has asked for in order to get a loan modification. We’ve kept perfect notes, days, dates and whom we’ve spoken to.

They even advised us to go late 3 months before they would really take us seriously. Being we are NEVER late on any payments we were apprehensive. But after a few days took there advice. They then threaten for closure. So we immediately caught up. Now there threatening foreclosure due to we owe them 14, 222. dollars in late fees If not paid in 30 days. This company is a bunch of lies and cheats... How can they get away with this??
Gumman Send email
 
Feb 23, 2012

This company is a bunch of lies and cheats

MY wife and I had a similar experience. They also told us to miss a payment in order to be considered, we also were never late on our payment, two years later after going through the maze of misinformation, it cost us 15, 000, plus an increase in our payment, instead of going down it went up, we have never encountered a business where it seems that all the employees are into this deception up to their necks! Where are the so called Fed and State guardians that are suppose to place these crooks in check. I never believed that our elected officials would look the other way while these financial institutions ruin so many lives.

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