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Auto Express of Hamilton

United States

Consumer complaints and reviews about Auto Express of Hamilton

Christian513 Send email
 
Mar 9, 2012

customer service, recordkeeping

I hope that enough people read these posts and see the way that Josh Sellers does business. The sad part is most people only find this after they have already been graced by his sleazy presence. I tell you this I do not whine. I state the facts and they are that i work every day, with my hands. At the end of every work day I can look back and see that I have accomplished something. I am proud of what I do. This is not the case with the Auto express of Hamilton ! How could you possibly look back and feel good about FLEECING people?
It seams I am not the first person who has told Josh where the road he is on is headed. You are correct I did not buy anything from you I learned at a pretty young age not to let anyone hold anything over me. If I am to have something I will buy it right out.. Like I said I did tell her not to buy it, she was stressed about not having a vehicle and rushed into it anyway. costly lesson learned.

I have been talking to a local news reporter about a possible story. I assure you this I will do my best to make sure people know about your SHADY BUSINESS Josh Sellers at Auto Express of Hamilton.
MFletcher Send email
 
Mar 8, 2012

customer service, recordkeeping

this lot is horrible. They have no personnel skills, errors in the recordkeeping, and theyare rude and nasty. They came to repo my truck-twice stating I was late on payments; however, they could not tell me when I missed a payment or even the last time I paid. When I called they hung up on me, telling me their computers are down and no one can review my payment history with me to help ME understand where there is a problem. I bought a 2009 car just to alleviate myself from the nonsense. I am still pursuing the two BBB complaints and arbitration. I bought the truck in April 2009 and have made two payments a month since. The owner, Josh, whom you would think cared enough about the business to check my account to see if maybe, just maybe they could be wrong wont even return my calls. I am very dissatisfied but more so, I have pity for those unsuspecting customers who may purchase a car from there. I have been cursed at, told I was lying and hung up on countless times. A middle aged woman that never once raised her voice or made allogations. This lot should be out of business for many reasons.
LarryB2 Send email
 
Mar 8, 2012

customer service, recordkeeping

They are well know in this area of ripping people off. Sure they have a so called A rating with the BBB its because no one wants to go through all the crap and the waiting process to get something done so they don't fight the issue and just let it Go. I feel sorry for everyone that has ever had to deal with them. And the only positive post they have is from their employee doing it or a friend. Hopefully the word gets around and people will stop getting junk from them. Get a New Car and you wont have to deal with a duck sucker (since I cant say what I really want to call Josh). The guy is right AVOID THESE PEOPLE
Whythelongfaces Send email
 
Mar 8, 2012

customer service, recordkeeping

If your name came up on the repo list it is because you missed payments. They do not have to tell you the missed payment dates. You already know you are not on time. Repos cost the company money so they do not do them on a whim for the hell of it. Stop being a dead beat. And computer outages are not shoddy record keeping. But your complaint is ignorant. Only dead beats write crap like this.
LarryB2 Send email
 
Mar 8, 2012

customer service, recordkeeping

WOW I Believe Christian513 is talking about a piece of crap he bought from you not anything about being a repo you must have that set as a automatic message that comes through as soon as someone posts a message cause that's all you talk about. And your Response is ignorant
Whythelongfaces Send email
 
Mar 8, 2012

customer service, recordkeeping

Wow I believe you are a dumbass Larry. Christian did not buy anything from me. I do not own this company. I have spent several years working in the finance business where morons who did not pay their bills got their shit repoed. There is a legal process that goes to it. And I was not responding to Christian in the first place. Had you read my response you would know it was directed at the original whiney ass.

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