Hi,
I am from Mumbai. this complaint is for Bajaj Finance ltd for personal loan. I have applied a personal loan from Bajaj finance for amount of 2,22,000/- on 3rd March of 2015 and it got approved also. they have done RTGS to my account but because of some issues RTGS is not been done successfully and I was trying to reach the sales person and the sales manager on calls and messages but they were not responding to my calls and messages also. in a single day I was calling them several times but no response. when I came to know that RTGS is not possible so I was calling to sales manager and the sales person no response from them to me and they have issued the cheque with out my permission of loan amount then too I have accepted the cheque but they have mention the MICR code in the cheque not my account number. again I called them same day they have taken back the cheque but said it will take 15 days to get cancel and the freaking thing is this whole story is for full march month till 27th march and then I have cancelled the loan on 31st March 2015 they said they will cancel the loan they gave me a promise that my EMI will start from may month but they have charged me from 2nd April only but before that I have cancelled. they didn't cancelled the loan in there system and said it will take more 15 days to be cancelled and unfortunately my 1st EMI deducted from my account of SCB . again the same thing happened in may month also again EMI got deducted. because of there wrong commitment I have not kept my account maintain for EMI amount as they said me in April that loan is cancelled now and then I have charged by cheque bounce in may and June. and I got my reversal amount of 1st EMI in July without cheque bounce amount. after that I asked them to give me apology letter for my future conversation for my cibil track. they have given me the statement letter which is wrong. till now I didn't get any letter from Bajaj. several times I have called to customer care people also they are not responding to clients properly they just say go and visit our branch and disconnect the call. not a single person talks to client properly. after few months again I have applied a loan from Bajaj only as they said u cancel the loan again apply. but they said now you are not eligible for loan as still it is showing approved in our system. but the loan was already cancelled from my side. after that also I have called many times to them but no single response most freaking thing. till the date loan status is approved. now I have applied a personal loan from other company they said that my cibil track is bad because of Bajaj Finance company as they are charging me from past 1 1/2 years a overdue on my loan. because of that I can't apply loan from other company also as my cibil track has become worst now. even they are not clearing my cibil also from there side and not even giving me a letter for cibil track. Dam Sure Bajaj Finance make fool to clients and earing income. I request that please take my complaint on very serious note that I can be happened with other also. I have all the proofs in my mobile phone.