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Bank of America

United States,
Massachusetts

Consumer complaints and reviews about Bank of America

ddsunrise Send email
 
Dec 21, 2016

Bank of America

Bank of America has SOLD my Mortgage to Specialized Loan Servicing, which is a Scam Company.
I want my Loan with Bank of America, not with Specialized Loan Servicing LLC.
Please help me understand what I can do to stop their process of selling my Mortgage?
Email:
Thanks, Dawn
User930218 Send email
 
Apr 11, 2012

Not Posting Mortgage Payments

I am having a huge problem with BOA as well. They sent a letter saying we are three months behind on our payments. The didn't post a payment I made in April 2011, March 2011 or September 2011. I call every day and I get the same answer that they are researching it. I have faxed and emailed bank statements showing the payments and yet they have still not posted the payments. I escalated my complaint to the corporate office and once again I had to fax my bank statements then she said it had to be researched again. I just don't get it what needs to be researched when it clearly says it I made the payments. I just don't know what to do anymore. They clearly don't care.
User917730 Send email
 
Apr 11, 2012

Not Posting Mortgage Payments

Another SEO complaint.
Coleen M. Wilbur Send email
 
Mar 19, 2012

Won't help me.

I have been trying 6 years to get them to refinance my loan they won't. I originally had countrywide and they gave me an adjustable interest rate and nearly made me lose my home. now BOA has my loan and they won't help me either. They said the same thing CWH said wellsfargo owns my loan and they will not modify or refinance. How can they bluntly come out and say that. I am house poor and can't live this way anymore. I make 80, 000 a year and can't buy a new car or go on a vacation never mind buy a weeks worth of groceries that will last a week. I am getting to the point of calling the local news people and exposing their business ways.
IronMuffin Send email
 
Mar 19, 2012

Won't help me.

"they gave me an adjustable interest rate and nearly made me lose my home. " - They did not 'give' you one. You accepted an ARM.
Brenda* Send email
 
Mar 19, 2012

Won't help me.

Refi loans are declined because the underwriters at the lenders have decided your loan either did not fit into their lending guidelines or you were to risky a borrower. Some common reasons for refi denial are;

You don't have at least 10% equity built up in your home you are not current on your home loan payments, credit score recently dropped, lower property value, and giving false or inaccurate information. Try applying with other lenders and ask your current lender for clarification of the denial.

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