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CHASE LOSS DRAFT DEPARTMENT

United States,
New York

Consumer complaints and reviews about CHASE LOSS DRAFT DEPARTMENT

User502981 Send email
 
Mar 27, 2012

HOLDING FUNDS

Holding Insurance Proceeds

Chase Loss Draft and Citibank Loss Draft...use Assurant, Inc. @ One Chase Manhattan Plaza, New York, NY 10005, 212.859.7000. Call the CEO and the Board members to get something accomplished. If they had several hundred phone calls a day...the policies and procedures would change. Give them a dose of their own medicine.

Chase and Citibank outsource insurance payments from insurance companies. Once insurance work is started and or completed...the "Loss Draft Dept" becomes involved if you have a mortgage on your home.

When you call the loss draft dept every transaction takes 48-72 hours. Can you check and see if documents have arrived, yes but it will take 48-72 hours. All documents and transactions take 48-72 hours. Each piece of document that you send in will be misplaced for 48-72 hrs. Then you call asking if they have it...NOPE, resend or fax...another 48-72 hours. 48-72 is engraved into their minds...EVERYTHING TAKES 48-72 HOURS...REGARDLESS!!!

Not to be outdone...I found the
Board of Directors ...John Michael Palms, PhD., D.Sc., (Hon), LHD, (Hon), Chairman of the Board; Elaine D. Rosen. Vice Chair; Beth L. Bronner, Director; Howard L. Carver, Director; Juan N. Cento, Director; Allen R. Freedman, Director; Lawrence V. Jackson, Director; David B. Kelso, Director; Charles John Koch, Director; H. Carroll Mackin; Robert B. Pollock, Director; John A.C. Swainson, Director

PHONE NUMBER IS ******* 212.859.7000*******...EMAIL FORMAT IS FIRST NAME . LAST NAME @ ASSURANT.COM

I HOPE THIS HELPS EVERYONE...
User491081 Send email
 
Mar 27, 2012

HOLDING FUNDS

There is an attorney here in New York, , , If you applied for mod, were put on the trial payments, made your payments ontime and then denied, and live in new york... The attorney is Lewis Oliver 518 463 7962

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