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Choice Home Warranty

United States,
North Carolina

Consumer complaints and reviews about Choice Home Warranty

sindyt Send email
 
Jul 21, 2014

Failure to make payments and diagnose problems.

I am being billed by the company that Choice Home Warranty sent out to fix my dishwasher. They did not pay the company for the repairs.
Also, they have not reimbursed me for a water heater repair, for which I submitted proper paperwork required by Choice Home Warranty.
Finally, I am paying approximately $1400 in air conditioner repairs that were misdiagnosed by a Choice Home Warranty technician.
User734932 Send email
 
Apr 6, 2012

Home Warranty

I just moved over from American Home Sheild to Choice Home Warranty(CHW). whart a mistake. I contacted CHW on a repair on a rental. I contacted the vendor to be sent out. Much to my surprise they declines my service call because they hadn't been paid by CHW on previous jobs! Nice start. Then they gave me a second number which I called. It went to some repairman working out of his house. Also disclosing that payments were very slow from CWH. The appointment was set for later in the day. The fellow never showed up at the scheduled time. Call the tenant at 8pm at night and wanted to know if he could still come over. Go with AHS. They are alot better although more expensive. At the end you get what you pay for.
User893806 Send email
 
Apr 6, 2012

Home Warranty

Please contact me if you have a problem with Choice Home Warranty. I will give you all my case numbers of open cases with the FCC, Texas Attorney General and NJ Attorney General. I have also been in contact with a couple of attorneys interested in a class action against this company because of NUMEROUS complaints logged against Choice Home Warranty.
[email protected], we can shut this company down!!!

So, I have been given this number for you to call and there will be a person to answer the phone: 973-504-6200 . Tell them you want to file a complaint against Choice Home Warranty.

Richard Zitelli, Investigator
E-Commerce Investigative Unit
Office of Consumer Protection
Division of Consumer Affairs
Office Of The Attorney General of the State of New Jersey
124 Halsey Street
P. O. Box # 45025
Newark, New Jersey 07101
Tel# 973-504-6213
FAX# 973-648-4595
e-mail: [email protected]

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