MY COMPLAINT IS TYPICAL OF ALL THOSE WHO PURCHASED AND HAD TO USE CHOICE HOME WARRANTY TO REPAIR OR REPLACE THEIR AC SYSTEM / UNIT. EVERY BIT OF INFORMATION ON THEIR WEBSITE CONTRADICTS THEIR REASON WHY THEY DENIED OUR CLAIM. THEY ARE STATING THEY DID NOT DENY THE CLAIM. THEY ARE SAYING THEY WILL PROVIDE A $700.00 "GOOD WILL" CHECK TO CLOSE OUT THE CLAIM. THEY ALSO SAID THEY COULD HAVE PROVIDED A 2100.00 COMPRESSOR INSTEAD OF THE 4100.00 UNIT I HAD TO PAY TO BE INSTALLED BECAUSE THE TEMPERATURE WAS 114 DEGREES. AFTER THEY HAD INITIALLY APPROVED THE REPLACEMENT. THEN DENIED. THEIR REASONING FOR THE DENIAL WAS A DIFFERENCE IN FREON. IN EACH OF THE COMPLAINTS I READ ON THE COMPLAINT BOARD THEY ALWAYS FOUND AN EXCUSE FOR WHY THEY DENIED THE CLAIM. THE BOTTOM LINE IS THEY PULLED A BAIT AND SWITCH DURING THE SALE PITCH AND WHEN THE SYSTEM FAILED. THE LAST PERSON I SPOKE TO WAS RYAN, BADGE NUMBER 185247. HE CLAIMED HE WAS THE HIGHEST PERSON IN MANAGEMENT, WHICH I FIND HARD TO BELIEVE.