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Chowking Delivery

Philippines

Consumer complaints and reviews about Chowking Delivery

Joyce bustenera Send email
 
Jun 30, 2018

Delivery

Dami ko gutom. Nagpa deliver ako sa chowking dial 98888 matagal n nila aq constumer (around 9pm) sabi 10pm DW at darating na, panatag naman ako .. nagfollowup ako ulit kasi 1hr na wala pa nadating (ang sabi) - naiprocess na order ko at idedeliver na dw pero aalamin DW nila bakit na late dahil 1hr na lumipas. Tumawag ako ulit at yon parin Ang sabi na naiprocess at idedeliver n DW. Tumagal ng 1am doon palang nilinaw na wala na ako matatanggal at wala na darating na pagkaen. Aist.. Please paki ayos naman service niyo naasa ako may darating dahil na pagkaen dahil Ang sabi dapat nadeliver na dahil okay naman na nakailang followup ako yon Ang sinabi na late lang yong mag dedeliver Paki check yong voicerecord ko at malinaw naman lahat ng sinasabi sakin JUNE 30 2018 10pm-1am ... Haist grabe nmn gutom 60mins lang hihintayin naka 4calls ako inabot na ng 1:20am tsaka sasabihin wala makakarating. - Joyce Bustenera (SMDC) north esda
iksemap Send email
 
Dec 23, 2014

Senior Discount/Late Delivery

Order taken via delivery service hotline. Order taken 12/23/2014 20:11
No. 1 My orders came 20:56 PM - LATE
No. 2 I asked that they note that I requested for them to have my parents' senior discount taken but they refused
No. 3 They mentioned that 200 pesos maximum discount will be entitled for senior discount - this is understandable - but they refused to divides my order (8pcs chicken pack) to number of senior so they may avail
No. 4 The requested note on remarks was not present on the receipt (I am sending a copy of the receipt)
No. 5 I needed to speak to a supervisor then later on the "supervisor" mentioned that she will try to call the branch but in their system Senior discount will not be applicable on my order - if this is a general rule then why does he need to check with the branch if they can grant discount when I was already pissed off.
No. 5 IF THAT RULE EXIST it so UNFAIR why would the senior have to order full meal if it is for delivery (of course they would have their own rice at home - which I am very sure very far from the quality of rice available at your store)
No. 6 Then given that "RULE" senior discount has no way to be availed simply because they did not order a full name noting that a full meal will need them have cola on it which they are refrained from consuming because of their age! So if I do that only to get the maximum 200 discounted for senior I waste one: rice because they will not eat the low grade rice from store 2: soda becuase they only have juice iced tea or soda available
No. 7 Thus leading to not availing discount at all
No. 8 this is all a hassle to avail for a senior person !
No. 9 We've been ordering from other delivery on bucket meals but they divide what is supposed to be for the senior and do the discount NO HASSLE

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