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Cognizant Technology Solutions

India

Consumer complaints and reviews about Cognizant Technology Solutions

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Mar 16, 2012

Very poor service!

Cognizant Technology Solutions doesn't take care of it's employees. There are no reward systems and the salary is very low. I joined as a lateral recruiter in India with a comparable salary, but I was forced (to the point of threatening) to go onsite to USA since I was visa-ready and there weren't others available with the required skills and a visa. At onsite, my salary was very low and I was not able to take care of my wife and children on this salary. I worked long hours - day and night and never spent time with my family. This created a rift with my wife. My manager gave me promises of promotion and so I worked. A promotion also meant that my salary would increase and this could help me take care of my family in USA and my parents and brother in India. But when the time for promotion came, my manager said that there are others on the queue and he also reduced my rating since only those who have to be promoted gets high ratings. In Cognizant, during appraisal times, the manager doesn't rate us according to the work, but rather according to the people his manager tells him needs to be promoted. I was unmotivated and asked to go back to India immediately, but my manager gave me false promises of promotion in the next cycle. When I refused to believe him, he along with his manager threatened me and insisted that I don't leave. I am the only support for my family, so I had to stay. Then, in a few months, due to poor code quality from offshore, the project got scraped and I returned to India with my family. I was moved to another project. My offshore salary is now as low as the base salary. The new manager refused to nominate me for promotion because as expected, 1. he already has his list of faithful people that need to be promoted 2. I just moved into the account and new people aren't supposed to be promoted. 3. I got the lowest rating because those who are to be promoted gets the highest ratings even if they are poor at working. 4.The people who butter the senior management gets promoted. It has reached a point where the manager will directly tell us that he will give us the lowest rating because he cannot promote us and it has nothing to do with our work quality.

I have given my resignation and will leave soon. But those who are planning to join Cognizant, please remember to not move from country to country and please don't plan to stay long enough to get promoted. Also remember that offshore code quality is poor and onsite coordinators will be stressed to produce some quality code. Offshore works a lot, but it is difficult for us to anticipate customer needs without actually facing them once. In offshore the main developers are young freshers without experience. The Senior Associates and APMs should start coding, instead of blindly using the rest of us as scapegoats.
Cognizant Current Employee Send email
 
Mar 16, 2012

Very poor service!

I'm encountering the same situation now. Even the HR is not taking any action on such unethical managers. very very worst company to work.
N Mahesh Send email
 
Mar 2, 2012

FRAUD & Employee harassment by Cognizant

Human Resources at Cognizant Technology Solutions(CTS) has come out with a novel method to harass employees not in favour with the management. I have been at the receiving end of such a shoddy treatment engineered by Mr. Jacob Raj who is a senior manager, Human Resources, CTS, Chennai. This method was also being followed by third rate software companies and Cognizant (CTS) has joined the bandwagon adding a professional touch.

The following happened from April 2010 onwards to a senior person with over 20 years experience in CTS
a) Isolation of an employee who speaks up against wrong doings in Cognizant.
b) HR, CTS threatens him with termination. Puts him on bench & makes him angry. HR records conversations & put words into his mouth that there is a behavioral problem
c) HR, CTS sends him for counselling sessions at his expense
d) HR, CTS promises him a lucrative posting post-counselling, drag their feet and not to keep up their word
e) After 3 months, HR, CTS politely sounds him to look for another job telling lies that they can't fit him into any project
f) If he does not budge, HR, CTS abruptly asks him to resign and threatens him with termination again.
g) HR, CTS terminates him without any written notice or intimation and removes intranet & mails access
h) On his securing a job in another organisation, HR, CTS denies him a clean service certificate and blackmails him to return some monies paid to him during bench period. Jacob Raj, Human Resources, CTS, Chennai refused to even meet him when he went to the office to submit resignation and get a clean exit!!!. Mind you, Jacob Raj did all this as Senior Manager, CTS, Chennai and tries to keep it clean since there is nothing in writing officially.

There is nothing on record regarding reason as to why a person with so many years of experience should be terminated!!! It is a harassment of a CTS employee and an embarassment to CTS if made public.

Blackmailing him for return of monies paid during bench - is it not CTS's onus? Doesn't it look like a BRIBE? Is CTS so poor that it requires money generated like this? Only a few days ago the President & MD of CTS - Chandrasekaharan was proudly mentioning to a newspaper that CTS is a $4 billion startup !!! And I have seen it's chairman Lakshmi Narayanan make donations to charity and take his pictures!!! Wake up senior management of Cognizant (CTS) - you will be better off doing charity to your employees rather than strangers!!! After all, charity begins at home!!!

Much as I respect Cognizant (CTS) having been a part of it's success, this incident has left me wondering whether the HR following a vindictive policy had the approval of the top management in connivance?

Name of the person is purposely kept confidential for obvious reasons - we should not be spoiling his career just for publicity like what Cognizant (CTS) has done.

If any of you had similar experience with Cognizant (CTS), kindly mail me particulars at nmqual@yahoo.com
I would like to go to press when I have enough numbers.
Cyrene Jacob Send email
 
Mar 2, 2012

FRAUD & Employee harassment by Cognizant

I had a similar experience with the same HR group in Chennai. For help I had spoken to this Jacob Raj too. He was totally uninterested in providing help not to mention totally rude and uncivilised. I am seriously thinking of going for a litigation against this company for ruining my career. They have the highest incidents of complaints on this website which is proof of their unethical practices.

I strongly recommend that this senior person be contacted and asked to file a compaint against this company for denying him his job and for unethical practices. I have proof that these guys were total boors while dealing with their offer for employement made to me. They had harrased me saying that my employer eight years ago had not issued an experience certificate and denied me to start work even though I had told them I could prove that I was employed here through a letter or reference.

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