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Consumer complaints and reviews about convergent

Ethompson Send email
Aug 30, 2012

Falty claim

While checking my credit, it was noted that this company was on my report as me being delinquent in a debt for eBay in the amount of 218. I did received correspondence from eBay with this collection but told them that I am not responsible and did what was asked of me from them. Never heard back from them and now while trying to buy a home this is on my credit... Never heard of this company at all and not sure why they are contacting me....
CSH14 Send email
Feb 27, 2012


I received a letter for a phone bill, and I have never had a Centurylink account. They are saying that I owe for current charges for a phone number that I had disconnected 6 years ago. I recently pulled a credit report and this company did not show up as someone that I owe money too. SCAM! When I called Convergent customer service line the agent hung up on me so I called back 3 more times, and they all hung up on me. The did not even run my name, etc... when I told them I have never had a Centurylink account, that is when the calls were disconnected. I attempted one more time to call and the customer service representative insist I give her my social security number. I refused so she said that they will remove my address from their data base and I will no longer be sent collection letters. Weird! I called my local police department and filed a report, sent a copy to the Attorney General and the BBB. This is definately a scam.
Write2kim Send email
Feb 27, 2012


I received a letter indicating I owed Ebay fees for 108.95 and was ordered to call an 855-343-7890 x7011 telephone. When I looked up the telephone number, it was from the UK. Knowing my Ebay account is in good standing, I assumed this was fraud. The letter indicated payments could be made to erspay.com which is an internet site associated with the Convergent Outsourcing, Inc. Scam

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