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Costco/Stuart Lee Rebates

United States,
Georgia

Consumer complaints and reviews about Costco/Stuart Lee Rebates

joanne stutsman Send email
 
Apr 25, 2014

wireless rebate

On my birthday in Dec. '13 I happily went to Costco and purchased a $400 Samsung phone for which I was told that I would get a $50 rebate. I contacted the company and was told that it hadn't been long enough, so I continued to wait. Lo and behold in today's mail I got the $50 rebate (4months later) and it was made out to a Steven Brown - I am a female, not named Steven Brown! The address was correct, but there's no way I can cash this thing
Colleen Send email
 
Apr 11, 2014

Stuart Lee Customer Service Response

Stuart Lee strives to provide excellent customer service and support. To best assist customers, we prefer them to use our website and submit an inquiry regarding their concern so we can have as much detail about their purchase as possible in order to research exactly what they are looking for. If anyone has not received a rebate from us or their rebate is not what they were promised, please contact us via our website so we can help. Our website is www.stuartleerebates.com.

To use our website: please enter the company where you made your purchase, then provide your zip code that was listed on your submitted rebate form as well as the wireless number associated with the rebate you are looking for. If your information does not come up, please fill out a "no record of my rebate request" form located in the "Where is my rebate?" section at the bottom of the page. This section can also be used for any other questions you may have about your rebate request by using the "general question" form.

In the case of the below customer who provided their information in their review, the rebates issued to them were returned to us damaged by the Post Office. Given the information they provided, we were able to reissue their rebates as soon as we read their review and researched their situation.

Our website is the quickest way for customers to contact us as well as the quickest and most efficient way we can assist them and help to resolve any questions or problems.

-Stuart Lee Customer Service
www.stuartleerebates.com
ardyart Send email
 
Feb 6, 2014

NO REBATE ISSUED

I (THEARTIE DAVIS)Purchased a cell Phone and Jetpack from Costco # 390 on 9/21/2013 with a $35.00 rebate on each item and have not received the $70.00 rebate yet from :
Wireless Advocates Activation Rebate Offer
Attn: Stuart Lee
P O BOX 80001
Lynnwood, WA 98036-0015

Rebate mailed 10 October 2013
Rebate ID:1784415 --$35.00 &
Rebate ID:1784416 --$ 35.00
Also I sent Address change to Verizon & Rebate center on form:
PO Box 241
SOUTHFIELD , MI.48037
lstanton Send email
 
Jan 11, 2014

rebate not given

I purchased a phone from Costco on August 29, 2013, and sent in the rebate form within one week. It is now January 11,2014n and no rebate. The stuartleerebate website says it was issued on December 13, 2013, but I never received it.
hjamieson Send email
 
Apr 17, 2013

Cell Phone Accessory Pack

My wife and I purchased a Droid RAZR HD Cell Phone at Costco on 2/16/13. As Part of the deal, we also received a Droid RAZOR M Phone. Also included was a set of Mail-in Forms to get a "Cell Phone Accessory Pack" for both phones from Stuart Lee Rebates. All paperwork was properly completed and promptly mailed. We finally received the "Pack" for the RAZR M phone ion in mid-April, but have never received the "Pack" for the RAZR HD. It has been impossible to contact the Rebate Agent, and efforts to get action from the "in store" sales people have also been fruitless.

HJ
Dlw6290 Send email
 
Feb 23, 2012

$50.00 Rebate for Blackberry cellphone

I mailed in a rebate for a Blackberry Cellphone over 8 weeks ago, it was for $50.00, I still to this date have not recieved a call, e-mail or anything on this matter.

Is there a contact number I can call?
Licadrat Send email
 
Feb 23, 2012

$50.00 Rebate for Blackberry cellphone

Agree. Stuart Lee is a FRAUD, beware buyer. I plan to talk to Cost Co since I believe they are an honorable organization and are not aware that this company is fruadulent. I believe that they may rebate some small percentage to point to "completed rebates" but make-up reasons to invalidate all the rest since they know that people are too busy to pursue these amounts. They claim it was not mailed in in 30 days but you are not allowed to send by certified mail to prove it, they say you cancelled when you didn't, they say they sent you the check but did not. They probably have not considered that retired people have both time and patience and a strong civic sense to expose predatory petty small time criminals

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