I downloaded the free McAfee Security Suite after I was instructed to uninstall any other security programs on my system. McAfee allowed a trojan, virus or worm into my system and now I cannot use my computer. Customer support was no help and their Technical Solutions department wants to charge me $199.00 to come out and fix the problem Cox created. I am VERY DISPLEASED. They have not heard the end of this.

McLAfee Security Suite provided though DIX is garbage. Apparently unfinished and containing bugs. Mine updates several times a day and a pop-up appears in my lower right corner throughout the day stating "Your Computer is at Risk" Proceeding, I'm further told, "Real Time Scanning is Turned Off". Every attempt to turn it on fails as it turns itself off quickly afterward. MVT is a waste of time. After running it, I'm told I have several unresolved threats and then I'm led to a sales page where I'm offered to purchase their regular security suite. What a joke. DO NOT GET DIX INTERNET SERVICE IF THE DECIDING FACTOR IS THEIR FREE SECURITY SUITE. I am keeping their internet service. It's the fastest most reliable internet service around here regardless of the garbage they peddle along with it or their less than capable customer service department. I found NORTON 360 is the best security suite available today and worth the price. It is absolutely 1000% superior to the "FREE" McLAffee junk offered with DIX. Once again, "you get what you pay for".