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Customerstatus.com

United States,
Kentucky

Consumer complaints and reviews about Customerstatus.com

gjacks Send email
 
Feb 17, 2015

RALPH PAULS GUITAR MADE EASY

MY HUSBAND PLACED A PHONE ORDER WITH THIS COMPANY ABOUT JANUARY 26TH, TOLD THEM JUST ONE UNIT, HE GOT A CALL THE NEXT DAY ASKING FOR MORE CREDIT CARD INFO, HE ASKED THEM TO JUST CANCEL THE ORDER, AND WHOEVER IT WAS SAID OK, SO ON FEBRUARY 4TH I PLACED AN ORDER ONLINE, WAS TRYING TO CHECK CUSTOMERSTATUS FEB, 16TH COULD NOT GET ACCESS TO IT, THEY ALSO HAVE A HABIT OF FINALIZING ORDERS THAT HAVE NOT BEEN SUBMITTED,
stephklpada Send email
 
Jan 1, 2015

microknife 180

I placed an order for the micro knife 180 and received a order number and a receipt via e-mail. I called two weeks later and was told they never heard of me, luckly the bank said they never paid this company. So I thought well maybe it was a glitch and I would order it by phone. I did order it again and have heard nothing since. that was two weeks ago. It is safe to assume I have been ripped off!! Shame on me for even trying it again.
Gexed Send email
 
Sep 13, 2014

Power Pressure Cooker XL

Did not do my homework of TV Infomercial selling the Power Pressure Cooker XL. If I had, I would have discovered all the bad experiences others have had. I saw the commercial but chose to use the website to order instead of calling in. So many deceptions in the advertising on TV. I called a phone number in NJ (allegedly) and the lady said they had an order number and a confirmation number. Said the Item would arrive in 7-9 business days. I called my credit union with whom I have my debit card. They told me they show the funds still on hold pending release. I thought I was in the money until he said that it was a debit transaction and could not be cancelled on the spot. It would have to be contested later. The killer is that it could have been cancelled on the spot if I had used one of my CREDIT cards! Husbands wise up! If you return the item, there will be charges for the return. They will charge you for the shipping charge (mine was $30 which I should have keyed on!). All of this amounts to half the original credit card charge! It's a lose, lose situation. On top of that, they have your debit card number!
albertruiz1 Send email
 
Jul 23, 2014

POWER PRESSURE COOKER

I ORDER PRESSURE COOKER WAS TO BE DELIVERED 2-3 WEEKS AND NOTHING, I COULD NOT FIND TEL.# TO CANCEL,
grannie46 Send email
 
Jun 25, 2014

power pressure cooker

On june 16th. I ordered the power pressure.When I check the status of the order I keep getting its on backorder.Can you tell me when I will be getting it?
Howard King Send email
 
Jan 21, 2014

One free shipping

I ordered the Stufz burger press buy one get one free.The gave me an offer another one for only 7.99 and one free shipping so i ordered it.When the order was shipped they cancelled the one free shipping with out telling me and billed me for all shipping.Called the customer service number 1-855-836-8446 they have and i get this number is not in service.There is on number to talk to a person in customer service to ask was it was cancelled.
Sharon Orman Send email
 
Feb 23, 2012

Conf#200759502/order#36105201036132042

I order from an ad onTV for a WATERJET only. I talked to a machine & had no option to speak with a person. Once they got my crecit card info they added a lot of other items to my bill before I was disconnected they said my total was 72.65. The WATERJET + shipping was 19.95 + 7.95. They confuse you by giving you all these other items but did not give me the option of saying I only wanted the WATERJET. I want to cancel the entire order or I will refuse to take it when it arrives. Confirmation #200759502, order# 36105201036132042. Ordered Sunday 9/5/10. I talked with my credit card company & they said they would work with me on this matter.
Elaine Minter Send email
 
Feb 23, 2012

Conf#200759502/order#36105201036132042

The saqme thing happen to me, I order the twister for my twins and they didn't want it.I return the twisterand call to cancel everythig.Iwent to check my account the $43.34 was charge to my account anyway.I called twice and got two different stories from each person.


the first lady never put in the computerthat she would return the money to my account.

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