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E DREAMS

United Kingdom,
England|Greater London

Consumer complaints and reviews about E DREAMS

[email protected] Send email
 
Nov 23, 2015

Cancellation

Edreams is a scam - firstly i had £23 service charge for a flight that was initially £45, because I was in a rush I booked anyway with the assurance that I would be able to cancel my flights, i paid £1.99 fee that 'assured' my money back upon cancellation. At no point was I informed that one of the airlines RyanAir absolutely do not do cancellations- except cases of dire emergency- and my other airline, Norwegian, is considered a 'low fare airline' and that somehow means you are unable to cancel the bookings with refunds! Not to talk of a scam service charge I will never see again! I am taking this up with the law because I am so fed up of the sheer insensitivity these airlines treat their customers! It's shameful
phil1104 Send email
 
Jul 24, 2015

money has been refunded

Money has been refunded.
Thanks for quick response.

Philip Augustine

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