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Enviius

United States

Consumer complaints and reviews about Enviius

Angryatenviius Send email
 
Feb 28, 2012

subjectivism

They are the worst company I have ever had the misfortune to deal with! I'm an avid online shopper and have never had any problems with online shops before - being the cutthroat environment they are in, competing with site with amazing customer service like asos and shopbop. However, I guess my luck ran out with enviius... I cringe even writing their name. Long story short, I asked for a refund the next day after purchasing and they refused and said they would give me a credit note. Took forever for the credit note to process, with me emailing them incessantly every day (don't even bother calling their number, as it goes straight to a message that says that their mailbox is full... obviously there's no one answering phones there). Upon receiving the credit note, they withheld both shipping (even though nothing has been shipped) and HST from me. HST! Are they even allowed to not give back a government tax when I didn't even end up purchasing the goods?!?! In total, they stiffed me over $35 cdn. They claimed they kept both shipping and HST as "restocking" fees. I'm fuming... are they even allowed to do this?!? I've never encountered something so blatantly sneaky and underhanded before. I'm calling my credit card company.
Jacqueline B Send email
 
Feb 27, 2012

subjectivism

Terrible company! They should not be allowed to sell anything! I have been waiting over a month for a bathing suit that I ordered. I have called for days only to get a recorded message saying " the voicemail box is full" I have sent several e-mails to absolutely no response! Even though they say they will respond within 24 hours.. I too will have to take this up with my credit card company to try and get my money back. DO NOT BUY FROM THIS COMPANY!

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