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ESPChat Psychics Network

United States,
Nevada

Consumer complaints and reviews about ESPChat Psychics Network

tatag555 Send email
 
Sep 22, 2018

Worse business & customer service

I GOT BANNED AS OF 9-21-18 FROM ESPCHAT ALL BECAUSE I NOTICED I WAS CHARGED MEMBERSHIP FEE TO COVER FOR 3YRS, AND DID A DISPUTE BECAUSE I NEVER SAW A REFUND FOR THE OVER CHARGES THAT THEY SHOULD HAVE CAUGHT ONTO. I HAD MADE PAYMENTS TO OTHER PLACES, AND THEY AUTOMATICALLY REFUND ME AS SOON AS THEY NOTICE I OVER PAID THEM, AND MORE THAN 4 COMPANIES DONE THIS. I DO NOT KNOW MAYBE ESPCHAT HOPING WE DO NOT SEE IT,AND GET AWAY WITH IT. YOU NEVER KNOW. I MEAN I ALREADY CAUGHT THEM IN THEIR LIES, AND WITH PROOF. I READ THEIR TERMS&CONDITIONS WORD FOR WORD, AND PRIVACY POLICY, AND EVEN PRINTED IT OUT. NOWHERE DOES IT MENTION "IF A DISPUTE IS FILED, YOU WILL BE BANNED OF ESPCHAT USE." MEMBERSHIP IS $24 FOR THE YEAR. I WAS CHARGED $72 INSTEAD. THEY GOT TWO EXTRA. THEY HAD PLENTY OF TIME TO CATCH, AND SEE THAT THEIR CLIENT WAS OVER CHARGED, AND REFUND $48. SHOULD HAVE BEEN CAUGHT ON THEIR END AT THEIR PAYMENT PROCESSING DEPT. IS COOL THOU OUT OF ALL THEIR PSYCHICS ONLY TWO ARE GOOD. WHEN PSYCHICS TELL YOU THE SAMETHING FOR OVER TWO YRS THEN TWO LATER THEN SOMETHING IS WRONG, THEY ARE NOT GOOD. TAROT READINGS GO NO MORE THAN A YEAR OUT; IT IS SAID THAT A YEAR IS ENOUGH TIME FOR CHANGES TO OCCUR WITH FREEWILL. I HAVE MY PERSONAL PSYCHIC I TALK TO, DO NOT HAVE TO WORRY ABOUT TIME, JUST PAY HER LOW FEE, AND SHE WILL TAKE HER TIME TO EXPLAIN EVERYTHING, AND ANSWERS YOUR QUESTIONS WITH NO RUSH. HERE IS HER NUMBER TEXT OR CALL HER AND TELL HER I REFERRED YOU HEHE 440-263-4675. SHE WILL READ OVER THE PHONE, SHE THAT GOOD. I WILL BE GETTING INTO DOING MY OWN TAROT READINGS SINCE I HAVE PSYCHIC ABILITIES. WHO NEEDS ESPCHAT SMHH; THEY ARE A MESS, HAVE NO SYSTEM ON HOW TO RUN A GOOD BUSINESS. MAYBE IF THEY FOCUS LESS ON PUSHING BUTTONS TO SKIP CLIENTS OFF THE LINES, AND FOCUS MORE ON THE IMPORTANT THINGS, THEY WILL DO WELL, BUT NOT....
tatag555 Send email
 
Sep 22, 2018

Worse business & customer service

I GOT BANNED AS OF TODAY FROM ESPCHAT ALL BECAUSE I NOTICED I WAS CHARGED MEMBERSHIP FEE TO COVER FOR 3YRS, AND DID A DISPUTE BECAUSE I NEVER SAW A REFUND FOR THE OVER CHARGES THAT THEY SHOULD HAVE CAUGHT ONTO. I HAD MADE PAYMENTS TO OTHER PLACES, AND THEY AUTOMATICALLY REFUND ME AS SOON AS THEY NOTICE I OVER PAID THEM, AND MORE THAN 4 COMPANIES DONE THIS. I DO NOT KNOW MAYBE ESPCHAT HOPING WE DO NOT SEE IT,AND GET AWAY WITH IT. YOU NEVER KNOW. I MEAN I ALREADY CAUGHT THEM IN THEIR LIES, AND WITH PROOF. I READ THEIR TERMS&CONDITIONS WORD FOR WORD, AND PRIVACY POLICY, AND EVEN PRINTED IT OUT. NOWHERE DOES IT MENTION "IF A DISPUTE IS FILED, YOU WILL BE BANNED OF ESPCHAT USE." MEMBERSHIP IS $24 FOR THE YEAR. I WAS CHARGED $72 INSTEAD. THEY GOT TWO EXTRA. THEY HAD PLENTY OF TIME TO CATCH, AND SEE THAT THEIR CLIENT WAS OVER CHARGED, AND REFUND $48. SHOULD HAVE BEEN CAUGHT ON THEIR END AT THEIR PAYMENT PROCESSING DEPT. IS COOL THOU OUT OF ALL THEIR PSYCHICS ONLY TWO ARE GOOD. WHEN PSYCHICS TELL YOU THE SAMETHING FOR OVER TWO YRS THEN TWO LATER THEN SOMETHING IS WRONG, THEY ARE NOT GOOD. TAROT READINGS GO NO MORE THAN A YEAR OUT; IT IS SAID THAT A YEAR IS ENOUGH TIME FOR CHANGES TO OCCUR WITH FREEWILL. I HAVE MY PERSONAL PSYCHIC I TALK TO, DO NOT HAVE TO WORRY ABOUT TIME, JUST PAY HER LOW FEE, AND SHE WILL TAKE HER TIME TO EXPLAIN EVERYTHING, AND ANSWERS YOUR QUESTIONS WITH NO RUSH. HERE IS HER NUMBER TEXT OR CALL HER AND TELL HER I REFERRED YOU HEHE 440-263-4675. SHE WILL READ OVER THE PHONE, SHE THAT GOOD. I WILL BE GETTING INTO DOING MY OWN TAROT READINGS SINCE I HAVE PSYCHIC ABILITIES. WHO NEEDS ESPCHAT SMHH; THEY ARE A MESS, HAVE NO SYSTEM ON HOW TO RUN A GOOD BUSINESS. MAYBE IF THEY FOCUS LESS ON PUSHING BUTTONS TO SKIP CLIENTS OFF THE LINES, AND FOCUS MORE ON THE IMPORTANT THINGS, THEY WILL DO WELL, BUT NOT....
iloveangels Send email
 
Nov 11, 2016

EspChat Customer Service/Scam

I have been a member for more than 4 years. I was recently targeted as being in more than 1 room at a time, and they automatically canceled me. They apparently sent out a email to some members a couple days prior, which I did not read, until I got into my email a couple days later so I could contact them of the issue.

After contacting them, that I was not able to get in any rooms, they did call me when I left my phone number for them to get ahold of me. Christina (sp?) informed me of the email at that time, in which I stated I don't read my emails daily, and plus I get so many too, as she was saying that emails were sent out (Why wouldn't they POST that info on the EMAIL on their website for people to see instead, if they were having issues with people being in several rooms at a time?) As I informed her, they should be calling customers, vs assuming everyone reads their email as soon as they get it. Actually the problem, as I informed her, was people being in the room and in line multiple times, which wasn't fair to others. It is always a long wait to get your turn as it is, and then selfish people monopolize the rooms multiple times, and others usually don't get a chance to have a turn, especially due to the time alloted for each psychic. You get 4 min when your turn comes up, so only 15 or less is read in an hour timeframe, if that many. So, it is a wait, and wait and wait, as select people get in line multiple times. So when I was talking to Christina, she said that I would have to repay the membership fee of $24, but then she would void it out once it processed. Well that was 2 days ago, and the charge is still there. Then today, I was in 1 room and when I left the room this morning, I couldn't get back in again, so I sent a email about the technical issue. I did state that I was never in more than 1 room. Well, their email reply stated I violated the policy again and I was blocked again! I have sent them another email and asked for another call back. The last time I paid for the membership, few months ago, before these incidents, I was double billed and had to request a refund. So the way I am seeing it, this is just a scam to cancel people and to have them pay for another membership and then imply you violated to have you repay another $24 membership each time. Unreal! So I'm waiting for a call back, and of course they will want $24 again. I did not break any rules! So if this is how they want to treat their members, I'd say find another site!!!!!! This is becoming a headache. Lousy customer service and poorly operated. Besides they can't even spellcheck on their website. Unprofessional Company! Avoid them!
gunner Send email
 
Aug 30, 2016

Refund

Offer was cancelled shortly after signing up. The person I spoke with assured me that the transaction was cancelled. Obviously the cancellation either never took place or was ignored, despite assurances of cancellation. Have not been successful in reaching them but have spoken with the credit card company and they have negated the charge, credited my account with the amount indicated and place a block against the group.
angel123 Send email
 
Aug 9, 2016

ESPchat

Avoid this site if you don't want judgemental, rude 'psychics"' making you feel horrible. Anna was judging the age difference between myself and a 'love' interest. She actually said, "Do you know how many 20 and 30 somethings go after me?" Huh? Her arrogance and preachy attitude was enough to turn me off to this service! Another one to avoid is Angela. She basically yells at her customers. Steer clear...unless you want to feel bad:/
qnfshr1 Send email
 
May 23, 2016

ESP chat

Well, they keep contacting me, becoming somewhat threatening if I don't buy in. There are so many psychic scams out there I would advise everyone to stop reading anything from them! With esp chat, I was not able to log in, which I am thankful for, it made me do some research and I found these reviews, which reinforce my beliefs that it is all a big bunch of bull.
minnieebony Send email
 
Jan 16, 2015

money refunded

Can anyone tell us all how to get our money refunded. It seems the way they told us to ask for a refund does not work. I am sure we would all appreciate it. Thank you. I am talking about espchat
minnieebony Send email
 
Jan 16, 2015

esp chat

This is a fraudulent company that is doing a scam to get money out of people. I have not used this site and I was duped at a down time in my life. Anyone know how I can get my money refunded.I imagine all of us that have realized this was a scam and became duped would also like to know how to get money refunded. I really think facebook should take this site off the internet.
moonmom Send email
 
Dec 7, 2014

www.ESPChat.com, espchat.com, [email protected]

I am having NO success in contacting espchat.com, NOT by eMail .address... , NOT by web address..., NOT by phone..., [ and when I call 1-877-668-0781, an automated voice says , " this is not a working number "(?)..., when attempting (numerous times ) to contact by web or email address (many, many, many times attempted),totally unable to 'get through' at all..., only get a 'multi-selection site' and having tried all selections shown, still cannot get thru ??????????.I want to cancel the membership ( $24.paid for one year membership four days ago, on 12/02/2014, giving me the first 7 days free trial period whereby if I decide to cancel, I can cancel, for ANY reason, and get my money back/fully refunded upon request. I am requesting a full refund, I do want my money back and any membership statis completely cancelled, and this request is being made within the first 4 days of the 7 day trial period, trial period beginning as of 12/02/2014. It does seem that my attempts to contact espchat.com so as to request refund and member cancellation is being 'barracaded' so that I cannot contact.(?) ??????? I have realized that I am not receiving any of the actual 'reading' of the initial 3 cards choosen for a reading (?), Instead, I get a card a day (of the 3) with 'hints' of dire indications [not a 'reading'] and emphatic promotional promptings to join the "INNER CIRCLE" .... PLUS I AM REALLY UNHAPPY THAT I WAS INFORMED THAT I COULD HAVE A 30 DAY 'FREE' TRIAL OF THE 'INNER CIRCLE' WITHOUT PAYING THE $39. UNTILL AT THE END OF THE 30 DAYS, UNLESS I CANCELLED>!!! But there was an IMMEDIATE ATTEMPT to withdraw this very exact same $39. funds from my account, then and there, on the 12/02/2014 the very day I was about to be foolish enough to 'sign-up'. I do not appreciate your underhanded tactics, nor deceitful methods, and I do not believe GoldenGirl's underhanded & unfulfilling practices to be of any trustworthy qualities either. I want 'this' membership cancelled ASAP, and a full refund of my money immediately !!!!!!!!!!! It is apparent to me that I have definitely been "duped and scammed !!!!!! ([email protected])
PatrickTeo Send email
 
Sep 12, 2014

Complain ESP

Yesterday I submitted my application there is no acknowledgement. Ms Golden Girl are you a real person or not.

Best regards,
Patrick Teo.
bvaughn2014 Send email
 
Aug 3, 2014

Espchat is a Scam

The psychic that i spoke to did not help me at all it was more of critiziing then helping me i wish to have a full refund, as this is nothing but a scam.. infact i cannot even locate the site anymore..
Amida01 Send email
 
Jun 6, 2014

Transaction Dispute

I had agreed to a one time fee for 12 months at $2.00 per month as advertised. I was then billed a whopping $45 again. What a lot of nonsense. FALSE ADVERTISEMENT
[email protected] Send email
 
Apr 11, 2014

ESP CHAT

I joined ESP Chat some months ago thinking that I would have an opportunity to chat with a physic in regard to some of my issues. I have never gotten a chance to make an appointment with a physic. I wish to cancel my subscription immediately.
I just do not have time to wait until they get a moment.

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