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EUREKA FORBES/euroclean Xforce vacuum cleaner

India

Consumer complaints and reviews about EUREKA FORBES/euroclean Xforce vacuum cleaner

ajayharbude Send email
 
Jun 4, 2017

Eureka forbes not providing services

I have purchased xforce vaccume cleaner from flipcart & within two days it stopped working when I contacted Eureka forbes service center they informed me that we will not service you becuase u brought that item from flipcart i. e online even though product is under warranty. How could a company denies/ disowne the product & warranty. I have contacted them many times .I am disgusted with their service . It is worst customer service i ever saw. I coution public against such product & service provider. Niether flipcart or eireka forbs listening to my complain. Please be aware & caution before buying their product or buy anything online. They will
Not provide u the services if you brought their product online.

A dissatified customer
Ajay
Eureka Forbes Send email
 
Jan 25, 2013

Bill of Euroclean xforce vaccume cleaner

Dear Mr. Singh,

Please accept our sincerest apologies for any trouble or inconvenience we have caused you.

We deeply value your relationship with Eureka Forbes Limited and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.

Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.

Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________

This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do contact write to us at: [email protected]

Regards
Eureka Forbes Team
S.p. Singh Send email
 
Jan 24, 2013

Bill of Euroclean xforce vaccume cleaner

Euroclean Xforce vaccume cleaner purchased from International Trade Fair Delhi. Cleaner has been delivered at our address T-12 Parvana Vihar Sector-9 Rohini Delhi-110085 , buat as promised Bill and scarch card for some gift, has not been delivered till to-day. Kindly look into and send the same at our address given above. If not received within one month case will be filed in consumer court and complaint will be laughed with Sales Tax Commissioner, Delhi. My cell phone number is 09811498929

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