I bought 4 tickets for my 2 children, husband and I on 26th April 2011 through the company Euroteam (total cost £350) for the Gymnastics event at the North Greenwich Arena London on Sunday 29th July 2012.

I telephoned the helpdesk based in Norway to make enquiries about our tickets ,which had already been purchased and was told that the tickets would be delivered to my address 2 weeks before the Olympic start date on 27th July 2012.

We did not receive any tickets on or after 27th July 2012 in the post or by courier which was paid in advance to “Euroteam” .

As our event was due to start on 29th July we decided to attend the Olympic park anyway despite not being in possession of the tickets that we paid for and as we could have predicted we were refused entry and turned away from the Olympic park by security.

I asked some of the many security staff and volunteers were we could collect our tickets and was sent in different directions which turned out to be extremely frustrating.
It began to dawn on us that the whole operation was a complete scam and we were left wondering how many other people went through the same procedure as us only to be left frozen out and basically ignored.
Our children are 13 and 10 years old at the time of writing and they were looking forward to this day months ago and it was very difficult for us to explain to them why we were not going to watch the gymnastics.

The sad thing is that we may never get another chance to see anything like this in London again which makes it hard to take.

Meanwhile “Euroteam” are still trading and causing heartache for thousands of people.