Agoda Malaysia is fraud.
If you see the invoice.
the amount charged along with all taxes 6% is MYR 377.79 (for example)
But below you will see that they have charged MYR 415.56 !!

Almost another 10% extra for no reason!! so please be careful about this large fraud activity Agoda is doing.
YOu cant catch them untill you read the invoice and compare your card statement.

Hope this is helpful

call 03-20531869 or write them to [email protected] to get the reversal of excess charges.

I am attaching the super package offer that Hotel Sangrila, KL is offering .

This offer includes:
• Book a minimum of 2 nights and receive a complimentary 3rd night stay
• Complimentary buffet breakfast
• Complimentary WiFi broadband access throughout the hotel premises
• Complimentary late check-out until 4pm
This offer is available from 1 Nov 2011 through 31 Aug 2012.

I have also checked up that the maximum rate is MYR 950 (including all taxes) for the room that I stayed. In that case I should have been charged only for 2 nights @MYR 950*2= MYR 1900 which is equal to INR 33518/- AS ON TODAYS CONVERSION RATE. Third night is complimentary as per the hotel.


It is surprising that a reputed agency like AGODA has charged me INR 52,795 instead. In fact your offer should be less that INR 33518 because you boast of major discounts and tie up with wide range of hotels.

I have attached all the pamphplets, snap shot of hotel website and also have made a dummy booking just to show the special offer deal and the current room rate in the Horizon executive room that I stayed.

Can you please get this checked and refund the excess amount charged to me.

I have also spoken to some senior people in the hotel but I hope that you will sort it all by yourself and refund the excess money charged to my card.


With best regards,

Yours sincerely

Vijay Rajoo

T
+91442450 5130
M
+91 98409 22017
[email protected]
http://www.vestas.com


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-----Original Message-----
From: Agoda Customer Support [mailto:[email protected]]
Sent: Wednesday, May 30, 2012 7:47 PM
To: Vijay Rajoo
Subject: Booking ID 17738677

Dear Vijay Rajoo,

Kindly be inform that, Agoda email address as below = [email protected]

Thanks
mandy
30/5/2012