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Experian

United States,
California

Consumer complaints and reviews about Experian

User929478 Send email
 
Apr 9, 2012

Unauthorized charges

I am writing this on behalf of June Arney, She is blind. I am being billed $17.95 every month and I can't get it stopped. The web site on my statement brings us to this web site. I want it stopped, I want to it to be taken off my credit. I want all my money back with interest. My credit card company says I have to go online to stop it. This has been going on for months.
User908072 Send email
 
Apr 9, 2012

Unauthorized charges

Did June's cc company happen to mention the fact that she needs to go to the Experian website to cancel?
User783042 Send email
 
Mar 28, 2012

monthly charge not authorized

I signed up for a free credit report and now I find there is a monthly charge of $14.95 on my credit card (Visa--Amazon) that I did not authorize, or certainly didn't intend to authorize when I accessed a FREE credit report. The two other credit bureaus aren't charging a monthly fee, and when I was going to call to get this monthly charge removed, I found no phone number, just this website listed. They must certainly get a lot of complaints! All other businesses listed on my credit card bill have numbers listed to call about problems, and the very few times I have had to call, there have been people at the other end of the line to answer my concerns. I want Experian to refund all the monthly charges to my credit card. FREE means FREE, NOT monthly charges for a service I neither want nor need!
User924797 Send email
 
Mar 28, 2012

monthly charge not authorized

going thru that right now. i sent 2 emails they said they never got. she had me go to a link yesterday that was not the one i got report from. i had to give my bank card to verify it was me ordering it. . did report on march 14th and charge came on my bank the 24th.it is definately a scam to get money.when i called she said nonrefundable. w ell i didn't authorize it and if necessary the 12.95 they charged me is gonna cost them alot more in the end after i file a lawsuit and i will. they have e alot of complaints on line about this from people. i think maybe people need to unite and form a class action suit and shut them down. EXPERIAN YOU GIVE CREDIT REPORTS A BAD NAME. BAD WAY TO MAKE MONEY OFF OF SENIOR CITIZEN ON DISABILITY.

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