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familylink.com

United States

Consumer complaints and reviews about familylink.com

Familylink.com Sucks Send email
 
Mar 13, 2012

Scam

This site is a complete scam! I thought I would be charged $3.95/month but they took $94.80 from my account without my permission!
They have no 'support' that I can tell, as I've emailed multiple times with no reply, and just sit on hold on their phone forever. I'm on disability and need this money to pay for my medication! How can they remove money from my account without my authorization? This site needs to get shut down for scamming honest Americans!
Deniese Send email
 
Mar 13, 2012

Scam

I also entered into a 3 day free trial. I used the site for that day but found that it did not have much on it so I did not think any more about it assuming that I would get 3 days free trial and then my details would be deleted if I chose not to continue. But no, instead I got charged US $71.40 on my credit card! I have emailed them but no response. I have spoken to the bank and will have to cancel my card to ensure no futher payments be taken out.I have used other sites like Ancestory.com where they advertise free trial period and have had no problems. This site needs to be blacklisted!
IronMuffin Send email
 
Mar 13, 2012

Scam

The terms and conditions clearly state you need to cancel at or before the end of the free trial deniese.

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