Log inRegister
Submit Complaint


United States,

Consumer complaints and reviews about FGUA

joepa1958 Send email
Jun 7, 2014

Grease or oil in water

I was just wondering if anyone else has or had a problem with spots of oil stains on their clothes from the water ran through wash machines.Have a ring of oil around my wash machine after spin cycle. Now some of my wife's clothes and mine are ruined. At first I thought it was something in my clothes but could not find anything. Then I saw the same ring and scent around my toilet bowl. I am starting to think that maybe FGUA had done a repair in the service line and dropped a tool or something in the line. Has anyone else had same problem?
James D. Chamberlain Send email
Jan 29, 2014

Consumer Rights Violation

Recently, I received a water bill for $400.00. Admittedly it is cumulative, yet my monthly bill is over $200.00. That is a huge increase from $67.00 per month. They have told me that my metered usage has gone up, but when I inquired of my housing complex (The Park At Ashley Place), they stated that someone in the same building had 16,000 worth of usage, but they identified an underground broken pipe. That said, management asked for my bill, which I let them hold to review, then some woman let herself into my apartment on a day and time when I would have been at work, were it not for a meeting I needed to attend. Now FGUA sent out a repair crew - although they denied it when speaking on the phone - to repair the broken pipe. I showed them the repair order from my manager repairing a leak on my premises and they said they will credit me $76.00 of the $400.00 bill. Something is wrong and I am ready to fight!

James Chamberlain
pezpiyo Send email
Apr 19, 2013

fgua overbilling

Now is not just overbill.....also they charge 150.00 dollars reconection fee. This company is the worst and rise the charges any time they wanna do it. ? How can we fight this power abuse.
Bulos Qoqish Send email
Nov 26, 2012

FGUA Ridiculous Overbilling

We have a small residential house in Lehigh Acres, which was occupied only for one week this month (November 2012)... yet FGUA is demanding a payment of (net) almost $1,000.00 for the use of 100,000 gallons of water... every time that we call them and try to explain, "we couldn't possibly have used that much water, it would have been enough to float the Titanic", they just fall back on their lame, self-serving excuse of "we just rely on the meter, sir, we have no idea where the water went, but it's your responsibility to pay our bill, no matter what". I have never encountered such an obstinate and unfriendly utility anywhere else in North America. It is just ridiculous that they get away with this kind of rip-off. Does anybody else have this problem, and is there anything that we can do about it?

A Frustrated Owner

Peters Send email
Sep 28, 2012


I am getting in contact with a lawyer about the possibiity of putting together a class action lawsuit. They have charged me $300 in a month for which I have never paid over $80. I have a group of friends that live in HOA that are also putting together something to go against this company for price gouging!!! When I called them to find out what was the deal for this huge increase...they told me that I had a leak? REALLY!?!?!?!? Apparently everyone has a leak because their water bill has also tripled in the same month!!! I will not sit and let these people take food from my childrens mouth because they are in business to screw people over and steal from EVERYONE !! If anyone wants to get together to get this started..Im all in ! I have already reached out to a lawyer to see what my options are and will be following up with his office come Monday. My contact is :

M.J.L. Send email
Feb 23, 2012


Jak G Send email
Feb 23, 2012


NPR 34652 Rental property Tenants moves. June of 11 ~~
FGUA takes over and bills owner for connection fee !
Vacant house water shut off for safety on outside
October ~ November bill 53K gallons .
FGUA conducts a 5 gallon pail test .
Owner requests a new meter . FGUA conducts a 100 gallon test .
No meter change and now facing a disconnect .
Owner still trying to resolve the issue . Any advise will help . Facing a $650 bill
Still believe error in meter can happen in multi K increments
Kennyhendrick2 Send email
Feb 23, 2012


Please contact us with any knowledge of a class-action suit against FGUA for billing issues.



Fgua "purchased" the water monopolies (Lindrick and Aloha that we know of). Their first bill to our computer store was for 16000 gallons of water (we don't drink that much coffee).

Numerous calls and weeks later we get a call from a representative of FGUA that stated there were numerous billing issues in their office and after apologizing for the overage in our consumption/billing he assured me that they would take the next three bills (half a year in the future) and from that would average the bill we overpaid for and then allocate the overage to the bill following the next three bills (we're billed every two months and typically it's 12-15 dollars). I suggested he take our last 6 months bills and average them instead (seems more logical, yet perhaps less profitable for the profiteer monopoly).

In any event, FGUA's claim is that the prior company did not keep proper records (we offered ours, simple right?).

In short, this is nothing more than a numbers game and here's how it's played: XCorporation overbills millions of people KNOWING FULL AND WELL that only a percentage of them will notice or if they notice even fewer will have time to address the phone tag buffer. So that translates in millions to allocate toward the few thousand they might have to pay when drawn to court.

Needless to say, we prefer real patriotism here and capitalism never really sat right with me anyway (ESPECIALLY since the monopoly board holds so few players) so if anybody else out there is interested please contact us by stopping by or calling. We will be sending flyers out to our neighbors in the immediate community here hoping that there's a provable pattern (and I think there just might be) of overbilling.

5006 Shamrock Dr.
New Port Richey, FL
(727) 277-8006
Kennyhendrick2 Send email
Feb 23, 2012


Sorry...I forgot all about this post.

Yes, we eliminated the water company (but their bill lingers on...even though we get no service and no product).

Hmmm...at least with the "mafia" we got something in return for our money~!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code


    Share this site with others


    Recently Updated Complaints

    Tim Horton peppermint cocco - Dark Chocolate peppermint cocco
    Hi... Just wanted to let the "Powers that Be"...
    7542 - turkish airlines
    i booked turkish airline ticket from london to...
    Buy Australian Passport and Victoria Driver's License - pobama25@europe.com is 100% Legit.
    John Kenney is 100% Legit, he did my Australian Passport...
    Get quality Document - pobama25@europe.com is the best.
    I received my Victoria Driver's License and my...
    Top Quality Document Homee - pobama25@europe.com is the best
    I received my Victoria Driver's License and my...
    Real Top Quality Document Homes - pobama25@europe.com is Confirmed Legit..
    I received my Victoria Driver's License and my...
    Real Documents Homee - pobama25@europe.com is Confirmed Legit.
    I received my Victoria Driver's License and my...
    Obtain Best Quality Documentss - pobama25@europe.com is Confirmed Legit
    I received my Victoria Driver's License and my...
    Quality Documents Homess - pobama25@europe.com is 100% Confirmed Legit...
    I received my Victoria Driver's License and my...

    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username