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First Class Vacations

United States

Consumer complaints and reviews about First Class Vacations

AngelinaCruise Send email
 
Feb 28, 2012

Rip off

We really enjoyed the whole Freestyle Cruising experience except that it was sometimes quite busy in the dining areas.
Our favorite ports were in Chile as the people seemed to be friendlier and the prices were not as high for shopping as in Argentina.
Overall trip was great, excellent entertainment on board the whole cruise. Staff was great as where the sales personal on board, a most enjoyable cruise
Toby Send email
 
Feb 27, 2012

Rip off

Coupon offer of 2 for 1 cruise. Learned this was buy first cruise and receive second cruise for free. Booked a 7 day Balcony room Carnival Eastern Caribbean cruise for two from Port Canaveral. Total price was $1974.90. Now when I try to book my free second cruise, I am told balcony is an upgrade. Including upgrades, booking fee and taxes the total cost for two on the bonus cruise is $2184.90. This is $211.00 more than original cruise. And the bonus cruise is only good for cruises out of Miami. Where is the Bonus Free Cruise. This company is a ripoff.
Suzy Norman Send email
 
Feb 27, 2012

Rip off

Thanks to our travel agent for arranging a wonderful cabin! We had a great experience!!
Best Thing about Cruise: Liked the freestyle dining as you could go whenever you wanted to eat just a set time each evening. Even though we did end up going approx. the same time each evening with the show after. Portion sizes were not too large which I really liked. Entertainment was great each evening. Norwalk happened about 2 days into the cruise. Staff and steps were put into place but not so intrusive that it intefered with out enjoyment. Handled very professionally by the staff. Most Memorable thing about the ship: Main lobby boarding the ship was beautiful. Very impressive. Staff were super friendly and always in a good mood. Very relaxing atmosphere. What could be improved: When getting a towel from the beach shop in the pool area, it had to be returned by a specific date otherwise you got charged for it. Why bother with this, all the dirty towels are left in your room on the bathroom floor. This seemed a bit much! Unless there is more stealing than I would think. But my question would be - who would steal used towels? Not me. When leaving for shore excursions have towels available on your way out by the boarding off location and have a bin to put the wet towels when boarding back on the ship.

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