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Frontier Communications/fios

United States,
Texas

Consumer complaints and reviews about Frontier Communications/fios

olderwiser Send email
 
May 3, 2016

Service outage & slow speed

A long lasting fios service outage in Denton TX and surrounding area began around 2:00 p.m. Today and continued into the evening. Phone representative gave explanation, "Lots of people online now and once they drop off system should come back up." At 10:00 p.m. fios running extremely slow in Highland Village area. Seems that this itty bitty rural phone company just isn't ready to play in the big leagues. Wonder what geniuses in government regulatory agencies signed off on this deal? Wonder how many fios customers Frontier will be able to hang onto over the next 12 months. After the first day fiasco one would think that they would realize that this is a serious problem. Maybe they do but there just isn't anyone competent to handle it. Hey Verizon, can we please come back home?

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