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Gamestop

United States,
Florida

Consumer complaints and reviews about Gamestop

User672079 Send email
 
Apr 2, 2012

Overcharged for used game

Guy is Akamai, while you are right docj's story is shaky. gamestop/ebgames stopped using used game stickers in 2006. they switched to pre-owned, then when they switched to power up rewards system it is MARKED with a power up rewards symbol. not ONE whole wall is marked the same. some ARE new and marked new. the new games range from $40 to $60 while pr owned range from $10 to $30. before tax. The stickers dont make errors, if it is marked pre-owned the computer has it marked via the bar code. so if it is say $10 pre-owned mark then the computer will read $10. the fact that it read $39.99 means that the sticker was not $27 preowned but marked $34 NEW. I was asking for proof of her claim that it is marked used [which is no longer used by gamestop i confermed this with my local gamestop who asked corporate.] if she can show us it is indeed marked $20 then she has a case. if it says new then she doesnt. again no gamestop has one wall dedicated to used games. there are pre owned bins of old games from the past game systems.[all marked pre owned.] please show us the sticker on the games you purchased and if you want the recipt. i checked all my "used" games and they are marked with pre owned. all marked $19-29. the new ones are marked $34. btw Guy is Akamai your coment agrees with her yet you mark disagree realy intresting.
User672079 Send email
 
Apr 2, 2012

Overcharged for used game

oh and ebay and amazon are not gamestop/ebgames so they dont have it the same price because those are actualy PRE OWNED not new even if it is labeled new. once it leaves a store it is no longer new. so those games can be sold lower. [sorry for the double post forgot to mention this in my post.]
User926185 Send email
 
Apr 1, 2012

Overcharged for used game

They must sell you the item at the marked price. It is illegal to post prices in the store, in ads or online, and then charge a different price in the data base and try to get it by the customer.

File a complaint with the local Department of Commerce and Consumer Affairs - Consumer Protection Division, and you will get results and others will be saved from the same trick. They can investigate and charge companies with crimes and post fines
Dont bother with the Better Business Bureau, they dont invesitgate business fraud, they are a ratings agency.
User672079 Send email
 
Mar 27, 2012

Overcharged for used game

so if i understand your complaint you bought a game MARKED with a "pre-owned" sticker that said it was "$27.99" did you factor in the sales tax in your mind for the game? was the new "$22" one on amazon or ebay? those are preowned meaning it left a store being bought/stollen. honestly i have checked new games and most are $30+ even before tax. ast game i bought was about $60 brand new fresh from the shipping box. that even as a powerup rewards member discount cost me $60.
if the game says "pre-owned" then the computer will read the "$22.99" before tax is added. if that sticker says NEW then it is what they claimed. which sticker does the games you purchasd have.
also you could have asked the employee for the manager. then if that didnt work ask for the name and manager number. then report your case to corporate along with that number and you would get money back, an appology, and possibly keep the games for free. i was sold in the past a wrong product, did this that same day and in 2 weeks got a letter with the money back.

if this is ages later it is possibly to late.

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