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Globe telecom,phils.

Philippines

Consumer complaints and reviews about Globe telecom,phils.

Crown Peak Estates,devp.inc. Send email
 
Mar 17, 2012

breach of contract

I have been a loyal globe consumer for almost 15+ years.i normally pay my bill every few months as it is a corporate account, and was never a problem before.i've accumulated an outstanding bill of 93t for 4 months due to majority, data roaming, which i rarely use at all.i have a requested credit limit set at is 20t a month, which means that when i reach such amount, they are obliged to disconnect my line automatically..or atleast let me know via text, call, or e-mail.this has not been done, and now i am stuck with the matter, and a huge bill, because they overlooked my specific deal/pact with globe.i will bring this complaint up with them tomorrow, and if they do not discard of my excess amount due, i will definitely seek immediate, legal action.this is a breach of contract, and is very serious case or litigation against them.i hope that this comes to their utmost concern.due to my privacy, i will remain anonymous as of now.please be aware of this concern of mine, and others im sure, having other loyal globe subscriber friends of mine undergo similar instances/problems with globe.thank you, and i expect that you uphold your name, and deliver in every aspect professionally.
Jechua Send email
 
Mar 17, 2012

breach of contract

I went to Thailand last month and while there, I registered to their BDU service incrementally for three days since I wasn't sure if it was going to work on the first day. When my statement came in, I was only expecting an additional 1200++ charge for BDU, but to my surprise, Globe is charging me 134K for data services that I used abroad while registered to their BDU service. :|

Any advice on what should I do? What happens if I don't pay? Will I get sued or worse, arrested? I really have no plans of paying 134K for phone and internet charges that I avoided in the first place by registering to BDU.

I hope for your reply. And any input will really be appreciated.

Thank you.

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