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GMAC Mortgage

United States

Consumer complaints and reviews about GMAC Mortgage

Sandra Le Send email
 
Mar 21, 2012

No customer service!

I ALWAYS ASK IF THE PERSON I'M SPEAKING TO IS IN THE UNITED STATES- IF NOT I ASK TO BE TRANSFERED TO THE U.S.
I BELIEVE WE AS AMERICANS SHOULD KEEP OUR JOBS HERE IN THE U.S. WHEN SO MANY OF US ARE OUT OF WORK! WHY SHOULD WE BE TRANSFERED TO A FORIGN COUNTRY?, ESPECIALLY WHEN OUR OWN PEOPLE ARE IN FORCLOUSER--ANSWER THAT GMAC...;!!
Ihategmac Send email
 
Mar 20, 2012

No customer service!

I agree with everyone GMAC is the worst company ever. They don't return call, they done answer your questions and they keep say "I sorry" but do nothing about it. Ever time you call you get a different answer, I have been lied to so many times I stopped counting. I have called at least 50 times since Dec 2011. They have put tickets in to resolve my problem and then another problems appears. I have been recently told that my payment was more because I owed money from 2010. They debited my account with out my authorization and now won't accept a check payment. I have spoken to a Supervisor but they are just as bad as the reps. This company needs to be put down. If ever you know of any other ways we can bring them down please let me know. I am on a mission, I want them to pay, they are the WORST COMPANY!!

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