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Green Tech Imaging A.K.A. Allstate Imaging A.K.A. Vivid

United States,
California

Consumer complaints and reviews about Green Tech Imaging A.K.A. Allstate Imaging A.K.A. Vivid

Complaintpat Send email
 
Sep 3, 2015

Green Tech Imaging

I received a call from a tele-a-marker asking what kind of printer I have and how her company was offering a special on toner. I was told that if I bought 2 toner cartridges, I'd get a third for free. She also said they would throw in some promotional items (pens). I don't know what I was thinking. I've heard of this scam before, but I guess they caught me on an off day. Anyway, I agreed even though the toner was pretty pricey. They said it cost more because it last longer and they offer a two year guarantee. Well the 3 toners arrived, but I didn't use it because the toner I have currently have in the printer is still good. Later I received the bill for an outrageous amount of $439.76. I could have sworn they quoted me a price of $167; instead the bill was for $183.99 per cartridge ($367.98 for two) plus a $71.76 shipping and handling fee. I felt so stupid, but I suck it up and paid with my credit card. I just wanted to be done with it. However a week later someone from the same company called to 'follow up' and she says 'the other six cartridges will be on the way'. That was shock enough since I didn't agree to purchase any additional toner, but then she says the total amount is $1200. That's on top of the $439.76 I've already paid. I was absolutely floored. After some back and forth, she said she would give me a break and knock $200 off the price. I relented, but was worried sick about how would I pay $1000 for toner cartridges? What was I going to do with 9 boxes of toner when I only have one printer and worse yet, how was I going to explain how stupid I was for letting my guard down? After I thought about it, I decided to look up this company, Green Tech Imaging and I found they have a history of this kind of scam and they have numerous complaints against them. I called Green Tech a few days later and told them I never agreed to this purchase (in the original call) and I wanted to cancel the order. The representative said they would not have sent it without my permission (note: the representative never gave me the option to cancel the six additional toner purchase; I felt like I had no choice but to accept it). Furthermore the shipment was on its way. I told her when it gets here, I will be refusing delivery. She did give me tracking number so that I knew when to expect it. It came and went today. I am hoping this will be the last I ever hear of this company. Frankly I don't know why they are allowed to operate with so many complaints against them. I am writing this because I hope that not only will someone learn from my mistake, but it may finally convince the powers that be to shut this kind business down and punish these scammers.
mcrocke1 Send email
 
Jun 11, 2015

Greentech Imaging

This company is a total scam! After the 1st order I placed they called again saying that I had not fulfilled my obligation of the "promotional offer". I fell for it again so received more ink cartridges along with an expensive invoice. The last payment was made and I specifically asked the guy, "This is my final payment, right? No more orders?" He said that this was it!
Then a couple of months later I get another phone call from a woman saying I have more cartridges coming because if the promotional offer. Here we go again!
I told them that I was told a few months earlier my obligation was fulfilled. I told them that I can't afford more cartridges and that I have no use for them since I no longer had a business. It was like they never heard me! Then the woman started telling me about all of these gift cards I should be receiving in the mail which I never did!!! I did not want or need this new $2000 order!
I have no paperwork supporting my "obligation" to this never ending "promotional offer"!
The order came to my door when I wasn't home. I am sending it back and refusing to pay it. I will get a lawyer and fight this lying, manipulating piece of sh#* company!!
christina.ppc Send email
 
Jan 27, 2014

No toner in Cartrudge

They harassed us calling our company numerous times. We finally caved and purchased 5 boxes of toner. Needless to say... 1 cartridge only lasted for 2 days. And the other 4 cartridges were empty!!! Do not fall for their scam. RIP OFF! Lies!

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