Submit a Complaint

H&R Block

United States,
North Carolina

Consumer complaints and reviews about H&R Block

EJNIEVES Send email
 
Mar 30, 2021

taxes for 2016, 2017 and 2018

Hello learned that 2016 was not filed by agent who is no longer working for them as of last month. Was told I would receive a refund for above stated years and received Zero and no stimulus checks. Instead , the IRS is coming after me for 13,000 dollars for 2016, 3,000 dollars for 2017 and who knows for 2018. This agent scammed me and probably many others.
[email protected] Send email
 
Jul 18, 2018

Lies on tax returns

Hi,
I only reason, I filed my tax with H&R block as they confirmed me with 4400$ return and for that they charged me $400.
The amount I received back is $580 less then they confirmed. When I asked them about it, there answer was pathetic. They said it is what it is we can't do anything.
When I asked what is wrong in calculations they said, they might have different formulas than us. They didn't even entertained me properly.

This is so pathetic.
[email protected] Send email
 
Jul 18, 2018

Lie on tax returns

Hi,
I only reason, I filed my tax with H&R block as they confirmed me with 4400$ return and for that they charged me $400.
The amount I received back is $580 less then they confirmed. When I asked them about it, there answer was pathetic. They said it is what it is we can't do anything.
When I asked what is wrong in calculations they said, they might have different formulas than us. They didn't even entertained me properly.

This is so pathetic.
nanricx Send email
 
Mar 1, 2016

Financial institution import..NOT

Purchased download of the prep software...Block forgot to mention that many financial institutions will not recognize this crappy software product. Needless to say when it came time to import info from Edward Jones, it did not happen. DO NOT PURCHASE H&R BLOCK!
Maddiep21 Send email
 
Feb 25, 2016

Didn't catch a missed number and now I owe!!!!

I've never had a problem until NOW. 2014 taxes...I missed inputting a number and the computer software didn't catch it and said that everything was fine! I now owe about 3 grand to the IRS. How can I get help to pay this or can they make things right?
mkasparian Send email
 
Feb 6, 2015

H&R Tax Blockers

It astounds me that these people are employed for such a short stint every year and take on this much work. The reason for any mistakes being made is because people walk into this place with the false impression that each and everyone in the place actually knows excactly what they're doing, trust me, they dont. If you ever have about an hour of time to kill do just little bit of investigating as to what needs to get done when filling your taxes. Think about it this way, if you had a bran new car and it got really dirty would you have some teenage kid clean it off or would you choose to do the job right yourself. The point I'm trying to make here is you'll care a lot more when doing your own taxes than someone that blows thru 10-25 returns a day just so they can make some extra cash during tax season. Greed will eventually gurauntee a mistake bad enough to either have you owing money or being delayed in recieving your refund. My advice, take the time and learn how to do it yourself. Your worth it kiddo, lol

Matt
RGS199lvga Send email
 
Jun 4, 2014

Preparation Error

Purchased 2012 deluxe edition and entered all the information from all my paperwork. Over a year later I get a bill from the IRS for $2050 + $71 interest. Tried to find a phone number to call and I thought I was to call customer service and think I got a message that the phone number was not a working number. Called local office and told to bring them my paperwork. They read the letter and told me what it said (which I already knew because I've been reading and speaking English for over 60 years). Showed them where is was on the H&R printed form and they said "that's the problem, it doesn't go there". I explained that I had filled out their form and their software had put it there. They couldn't help, they know nothing about H&R block software. Told me to call Kansas City.

Randy Stull
Lawrenceville GA 30046
Age 66

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username