I never before in my life wrote complaints in internet, so this will be my first time. Because this awful company charged me 364 dollars to my credit card, didn't collect the items the day I booked and then they tried to collect it when I was absent (without my authorization), a few days later!! I had to pay another courier to ship my stuff to U.S. and they refuse to refund me, they look like scamers. Very suspicious, shady attitude. I had to dispute the charge with my credit card company and it will take around 90 days, in the meantime they are keeping the money and all they say is they cannot refund the money because of the company policy. Also they asked to send a copy of my passport (????!!!). Of course is very easy to do this when you are 7000 miles away from their office and when they have your credit card details. So be aware of this company. Absolute cheat. Do business with these people at your own risk. I'm very regretted I didn't read these complaints here before booking with them. Hope this will help potential victims.

Please dont waste your time with this company. Web site prices look great until you add this and add that, in the end you may as well DHL and know that your goods will arrive. They dont mention that each box incurs a collection charge (when all boxes are collected together??) . When my cargo 70kg arrived at the depo they informed me that the weight was in fact 71kg so thay charged me an extra GBP3 for the addition weight and then GBP 25 admin charge!!! As I stated most customers rely on a bathroom scale which is unlikley to be that accurae, I dont mind paying the addition 1kg weight by the admin charge is extortion. I requested a waver of the fee... no chance. I would say you get what you pay for but with these guys you pay a LOT and get very little in the way of help or customer service.