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International Electronics superstore

United States

Consumer complaints and reviews about International Electronics superstore

Domdek Send email
 
Dec 16, 2016

Racket for electronics

I went in to purchase a digital camera. Upon their selection, I chose a camera which I found of good quality but the price was $600. I was hesitating until the salesperson told me that he would make an effort and sell it to me for $550. I agreed . Before leaving the store, I told the salesperson that if I found the same item cheaper somewhere else, I would return it.
He said nothing and I went home.
The next day, out of curiosity I checked the similar item online and was in shock when I saw the same exact item selling for $279.
I decided to go back to the store to return the item.
Once there I was told that they do not refund but exchange only.
I insisted but the manager never once tried to refund this item, leaning heavily on the small sign that no one can see, unless pointed at, which shows " No refund, exchanges only". Instead he gave me a pair of binoculars which I don't need trying to calm me down. When I questioned the salesperson about the fact that he did not warn me about their "No refund" practice, he said, "Oh yes, I heard you when you left the store" But still no one said anything about not being able to return items the next day.
I went online to see the reviews on that store and unilaterally people are disappointed and always for the same reason. They overcharge their customers and to make matters worse, they decline refunds.
I feel that I have been abused
cmillan Send email
 
Oct 12, 2016

THIEVES

Like everybody else here, I was robbed at this INTERNATIONAL ELECTRONICS SUPERSTORE. I was charged $212 for a pair of binoculars that I found later, were $50-70 everywhere else. When I went back to claim they said no refunds are allowed (very smart) and offered and exchanged for another overpriced/refurbished item. This place sucks!

THIEVES

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