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Jimmy John's

United States,
North Carolina

Consumer complaints and reviews about Jimmy John's

User457598 Send email
 
Apr 10, 2012

Rude Employee

When we entered the building the staff seemed generally upset that we were walking in to bother them to have to make us a sandwich. I went with a friend who also realized the awkwardness when we arrived. We quickly ordered and paid, but seeing as I paid in one dollar bills and change seemed to make the one who took our order even more irate. I also came to order for a friend that was not there. Before I even had time to say I had another order he was asking the guy behind me what he wanted over top of me. My friend and I repeated several times "we still have another order, " but he only strained to hear the guy behind me and ignore us. Once he finally sighed and looked at us I quickly tried to order a veggie sandwich. As I read of the list of vegetables and cheese she wanted, he angrily stated that some of the items were not available. I hurried and got our sandwiches and left as soon as possible. I have never before been made to feel so badly by someone I was giving my business to. While the other employees smiled and thanked me I could not get over how terrible I felt for the way I was treated in the beginning. I seriously doubt I will ever go again to this particular Jimmy Johns for fear of feeling the way I do now again.
User929713 Send email
 
Apr 10, 2012

Rude Employee

My wife, sister-in-law and I ate at the Jimmy John's in Onalaska, WI today. The serviced was very quick. Unfortunately, the music was loud hard rock, the cashier was indifferent, the tables unclean, and the sandwiches were high school cafeteria quality. The Gourmet Veggie Club was so meager, we had to look for the paper thin vegetables, and the avocado spread could not be tasted. The Beach Club was also light on vegetables and no noticable avocado spread. We will not go there again. At least at Subway you don't have to pay extra for hot peppers.

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