Submit a Complaint

jump for fun

United States,
California

Consumer complaints and reviews about jump for fun

User Send email
 
Apr 10, 2012

illegal consumer practices

On March 24th I rented a jumper from Jump for fun. The driver was non english speaking and installed the jumper wrong. Because of this there was $400 damage to our deck. I tried unsuccesfully for a week to contact them.At first I was given to 8 different people. Told eight different things. They all have fake names. I was given the name of a supervisor that set up a time to come see the damage. She never showed up.I was finally put through to a man claiming he was the Owners assitant. His name was Gibson. Another phonie name. The owners name is Richard London. I informed Gibson what had happened. He said He would give me a 10% discount on future rentals. HA HA!!! No I want my deck fixed. I told him there would not be any future rentals. Come on seriously. Is this guy kidding. He informed me and I quote "Well what do you want me to do. Whats my incentive if your not going to use us" Ok,
Ok, I want my deck fixed. He hung up on me. Consumers beware. This guy runs a illegal business. It only has an 800 number. When they deliver the jumper, and your lucky if its on time they have you sign a contract. Basically saying they are not responsible for any damage it causes or their installers. Ok, send me that disclaimer first so I can read it over. Not on the day of the party for crying out loud. I plan on going to small claims court. I want to warn everyone not to use this company its negligent and has poor business practices.
I have never in my life seen a business that is this allowed to continue to do business. DO NOT EVER USE THEM.
User929658 Send email
 
Apr 10, 2012

illegal consumer practices

This people are a CAOS. I wish I researched before I rented but in my case the equipment was delivered, the guy didn't want to take the equipment back because it was going to storm and told us to wait and call CS so they can figure something out but at this point we've already pay. Started raining or should say storming and we didn't get to use not even the ice cone machine as any intelligent person might understand. Went ahead and call and explained the situation and they say do not worry and call during the week to arrange something with Mayra the so call Manager. I finally spoke to this person and you guessed it! She said that she couldn't do anything but give a 5% discount for the next rental, are you freaking kidding me! DO YOU REALLY THINK I AM RENTING AGAIN FROM YOU and this went on and on and finally I realized it was a waste of time but I want people to realize that this Company is not worth it and you will have more problems than Fum time is that is what you are looking for.
DO N O T R E N T F R O M J U M P F O R F U N .com EVER!!!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username