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K Mart

United States

Consumer complaints and reviews about K Mart

Peggy Bishop Send email
 
Dec 19, 2013

out of stock ad items, waiting time and customer service

Today I shopped at your K-mart in Clemmons. To say the least I was very disappointed. To start I had an item to return. Waiting 7 deep in line and 15 mins later. I returned the item Only one clerk on the desk.. Not fun standing in line when you are a 66 yr old handicapped person with walking, back problems and on oxygen.. From there I looked for portable radios. The clerk was not nice. She gave me attitude and pointed like I was an idiot and said they are in that corner. What is going on in your store. Items from the ad were out An example Russell Stover candy. When I asked someone where they were I was told over there if we have any. Wow such service. I realize its the holiday season and everyone is tired and busy. I understand as I worked in retail for over 25 yrs. But never treated customers as I was treated today. The cashier and a man who helped me in the rug dept. were so nice and that's what good business is all about. I have decided after loving to go to k-mart even back when it was Kresges. I feel different now. and what makes it worse is We have a Walmart in our town and I travel 2 towns over to get to K-Mart. I am very sorry this happened today but I just thought you should know what goes on in this store. Really sad when I use to love the store. Sincerely A very unhappy customer.
User928171 Send email
 
Apr 6, 2012

KMart values your feedback!!!

If you have a disability like diabetes better not work for kmart where i am located Below is what will happen.
An employee with a disability "Diabetes" is allowed to be put down or told by higher levels of management that they should think about quitting since it must be to tough because of diabetes. Then mangers tell some employees that repeat to the individual that managers say that the individual is faking diabetes to get attention. So when an employee with diabetes is sent to the hospital or sick because of their disability then they are faking it. Wow the compassion of management and other higher office individuals is not high standards at kmart or possibly sears company.

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