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Komuter

Malaysia

Consumer complaints and reviews about Komuter

ganam Send email
 
Apr 26, 2016

TELOK GADONG STATION

I have made a recent complaint against Telok Gadong KTM Komuter which is ridiculous 2 way staircase.

I travel daily with the a weekly pass just to avoid climbing the stairs to go to the ticket counter, now I still have to go to the ticket counter on the other side and then go in again to the platform heading to Rawang.

Can anyone do something about at least open the gate to enter or exit, which would be much easier.

Thank you.

Ganam
Dya Send email
 
Apr 26, 2016

Delayed, unreasonable fare & very rude staff

Semenjak komuter menaikkan harga tambang yang tersangat MAHAL dan TIDAK MASUK AKAL lebih dari 50%, servis yang diberikan semakin TERUK dari segi jadual perjalanan yang tak menentu dan tidak mengemaskini jadual perjalan di laman web rasmi komuter!! Sebelum kenaikan harga, saya hanya membayar rm2 untuk dua hala dari station BTS- KL Sentral, sekarang saya perlu membayar sebanyak rm4.80!! Ini sangat membebankan bukan sahaja kepada saya malah kepada semua pengguna komuter yang menjadikan komuter sebagai pengangkutan utama untuk pergi bekerja. Selain itu pekerja2 di station komuter berkelakuan sangat angkuh dan biadap terhadap pengguna komuter apabila sesuatu soalan dan aduan diajukan. Ini tidak menepati seperti kempen SENYUM yang dijalankan oleh pihak komuter! Diharap pihak berwajib mengambil perhatian di atas segala permasalahan yg ditimbulkan oleh pihak komuter

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