Submit a Complaint

Krispy Kreme

United States,
Kansas

Consumer complaints and reviews about Krispy Kreme

Binary0110 Send email
 
Feb 9, 2015

incorrect order

At 10:30 AM on February 9, 2015 I ordered 2 "Cronuts". Yes, I see them listed as " Croissant Donuts" on the menu. On the other hand, I carefully emphasized the "Cr" part and said it 3 times during the order. I pull out of the drive through get on the road again, only to discover that I have 2 Valentine shaped DONUTS . The so-called brownie one was full of choclate filling and the other one was full of white vanilla filling. This location is at 7446 Metcalf Avenue in Overland Park, KS .

I do not believe that I have ever purchased anything at a Krispy Kreme store before. I had decided that I was going to try a Cronut and drove about 10 miles out of my way to do so. I still have not tried a Cronut, but I will, somewhere else. A note on the quality of the Valenite's Day, heartshaped donuts. They are entirely unremarkable. Anyone can put sprinkles and frosting on a piece of bread and inject some filling. If you go to the trouble of mixing your own dough at a donut specialty shop, I would expect it to be special, out of the ordinary. It is not. It is as mediocre as any grocery store donut ever was. No yeasty, freshly made smell, just pablum. Just vehicle for the sugar. Even if offered I would not take a coupon to go back and give Krispy Kreme a try, again.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username