Submit a Complaint

Kroger - Pick N Save

United States,
Wisconsin

Consumer complaints and reviews about Kroger - Pick N Save

RoeMend Send email
 
Jun 5, 2020

Store preference online change errors

We have moved & have been trying to change store preference online at your Pick N Save website. The website has updated the address & also the preferred store; HOWEVER, for pickup locations, it repeatedly shows only stores in other parts of state, miles away. We have been trying to change the pickup location since APRIL 29th! We can only do Pickup at this time, THEREFORE we have been unable to purchase groceries. Your Customer Service Dept, Quick-list, as well as Manager, have been less than NO HELP, basically saying that there is nothing they can do ("not my dept", "cant fix website"). Beyond outrageous!!!!! We are now reaching out to Kroger Corp. What will you do to fix your website errors? Many, many of your customers are now watching. Please contact us at [email protected], or call at cell 262-412-0195.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username