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Lease Finance Group LLC

United States,

Consumer complaints and reviews about Lease Finance Group LLC

Mark F Send email
Mar 9, 2015


I sent my equipment back along with a letter to end my lease on the maturity date (I fulfilled my lease). I called they said they recieved the equipment and my letter and that my lease would end on the maturity date November 2014. I am still being charged the monthy fee. I have tried to call them, but all agent are busy. I stay on the phone one time waiting for over 1 hour. Today I finally got someone to answer. They told me yes your lease should have ended, but you are still being charged. He transfered me to another customer service agent, and he also confered that the lease has ended. He would put in a request to send me a check for those 3 months and to end the billing charges on my account. I asked how soon it will be for me to get my check? He responded up to 4 weeks. I asked for a conformation number, and he said they do not have them. I then asked why it is going to take 4 weeks and he hung up on me. DO NOT USE THEM!!!!!
Joseph Wiler Send email
Mar 9, 2012


Do not used this company. This is a ripoff company that leases credit card processing equipment. They will get you to sign a contract than they take the contract with them and change the numbers so a $ 450.00 machine will cost you $ 4000.00. stay away from Lease Finance Group and any company That deals with them.
Carriage Rebuild, Inc. Send email
Feb 23, 2012


This company is predatory. Avoid them at all costs. Which is hard to do because the sales representative from the credit card processing company is the one that scams you into signing with LFG. Then they claim to have no association with the lease company. I wonder then, how did LFG get my paperwork? These people are very good at their scam with their “Non-Cancelable Lease”. What the hell is that? Who in their right mind would ever, knowingly, sign a non-cancelable lease for anything?! I, and the hundreds of other people that have fallen victim to this vermin, may be ignorant, but it is clearly a fraudulent practice. WHY HAVE THEY BEEN ALLOWED TO CONTINUE VICTIMIZING PEOPLE?!?! Please write the Illinois State Attorney General and file a complaint if you have fallen prey to this group of vile individuals.
Peggy Schillne Send email
Feb 23, 2012


I signed a contract with ELECTRONIC CASH SYSEMS and a salesman who lied to me. Told me I could cancel the lease after six months. I saw him write this on the contract. However, I was busy at the time and believe that he made sure it didn't copy through the carbon to my copy. ELECTRONIC CASH SYSTEMS does not take any responsibility for their salesmen (agents). I am currently in the process of ending my relationship of LFG. My five year lease is up and I am shipping the equipment back, but I'm sure it won't be over for a long long time. I would be very interested in any class action!
Michelle Send email
Feb 23, 2012

unethical business practices

This is a copy of a letter I am faxing and mailing to the above company. DO NOT DO BUSINESS WITH THEM IN ANYWAY, SHAPE OR FORM.
February 26, 2009
My Granny’s Attic Antiques
9230 Pflumm Rd (your records show the wrong address of 13501 W. 90th Place)
Lenexa, Kansas 66215
To Whom It May Concern,
This is the second written notification sent via fax. A request was made by phone on the day after the terminal was received which was January 20, 2008, Martin Luther King Day and the LFG office was closed, (this was day one of the 3 day cancellation period as it is when the equipment and contract were delivered). This is the day that we found out that additional fees were involved and our first introduction to LFG aka Lease Finance Group. When I called LFG to cancel I was given the fax # - 1-866-534-2777 to send the cancellation letter (please see the attached successful transmission receipt from Kinko’s.) When I talked to LFG this week to confirm the cancellation I was told that no cancellation letter was received
The salesperson, Vincent Leone was also notified on this date to pick-up the equipment and to cancel the agreement due to his non-disclosure of all fees. Mr. Leone did not return my numerous phone calls until February 5th and a meeting was set for the following Monday with his “boss” Nate. Neither showed up for the meeting and there has been no communication with Mr. Leone since despite several phone calls to him.
The contract with TMG/TransTech Merchant Group has been cancelled effective February 1, 2008
According to the Federal Trade Commission:
1. If you receive supplies or bills for services you didn’t order, don’t pay, and don’t return the unordered merchandise. You may treat unordered merchandise as a gift. By law, it’s illegal for a seller to send you bills or dunning notices for unordered merchandise, or ask you to return it — even if the seller offers to pay for shipping. Further, if the seller sends you items that differ from your order in brand name, type, quantity, size, or quality — without your prior express agreement — you may treat the substitutions as unordered merchandise. Unordered services are treated the same way. However, first consider the possibility that the seller made an honest mistake.
I did not order equipment from LFG. It was our understanding that we were leasing the equipment from TransTech Merchant Group so any additional leasing arrangements were made by TMG/TransTech Merchant Group. If they have a contract with LFG to supply equipment then it is their responsibility to remove the equipment from the premises when a contract with them (TMG/TransTech Merchant Group) has been terminated.
It was not disclosed to us that LFG even existed much less that we were entering into a contract with them.
2. The FTC’s Telemarketing Sales Rule offers additional protections in business-to-business sales of non-durable office or cleaning supplies and most sales of goods or services to individuals, groups, or associations. The Rule requires telemarketers to tell you it’s a sales call — and who’s doing the selling — before they make their pitch. They must tell you the total cost of the products or services they’re offering, any restrictions on getting or using them, and that a sale is final or non-refundable before you pay. It’s illegal for telemarketers to misrepresent any information, including facts about the goods or services being offered.
Rule #2 was not followed by TMG/TransTech Merchant Group when the service call was made in my place of business.
• The total amount was not disclosed
• We were not told that we had to carry a rider on our insurance to cover the cost of the equipment or be billed an additional $4.95 per month.
• We were not told that an additional equipment leasing company (LFG) would be involved and additional fees would apply for their services.
• We were told that the total monthly fees would be;
o $29.98 for equipment leasing and services
o $9.50 (x 2) for statement fees – storefront and online store
o .25 batch settlement fee
o The per transaction fees for accepting credit cards
• There was a 30 day cancellation period for all products, services and equipment.
Also, the initials on the Notification of Cancellation paper that was received with the delivery of the machine are not those of anyone present at the time of the contract signing with TransTech Merchant Group.
This salesperson was unscrupulous in his manner of doing business and did not leave a copy of the contract with us nor did he allow us to make a photocopy. He took advantage of the fact that the store was busy with customers and when asked to summarize the pages of the contract he said it was “just standard mumbo jumbo.” He was also drinking on the job, standing at my checkout counter drinking a beer. We offered him a bottle of water or, in a joking manner a beer and he went for the beer.
I have purchased my own credit card processing equipment ($99.00) and have switched to a trustworthy company therefore the equipment that was provided to me by TransTech Merchant Services is no longer needed.
My last call to LFG, I asked for an RMA number and address and was told that the lease was non-cancellable so I could not send it back but was then given an address in New York to mail it back. TransTech has washed their hands of the entire situation despite their agreement with LFG. The credit card processing equipment ordered for me by TransTech Merchant Services is packed and ready to be picked up. Based on what I have read about LFG online at the Rip-off, I am afraid to send the machine back as they will claim they did not receive it.
It is our desire to move forward from this nightmare situation and get it resolved. LFG no longer has the correct banking information through which to withdraw money so it is in the best interest of all to terminate this “relationship.”
We would like to point out the phone number provided to my bank by LFG is not their actual phone number, it is for a weight loss company. Also upon checking the New York address given to me none of the companies at this address are affiliated in anyway with LFG in anyway.
Refuse2Bscammed Send email
Feb 23, 2012

unethical business practices

Same thing with me. I actually called to buy out my equipment at the end of my 4 year lease. I was told there was no buyout, that I was just renting month-to-month. I didn't have the original contract to dispute so I told them to cancel my lease, anyway and I'd just buy a machine elsewhere. They were only too happy to offer me a new machine at 9.95 per month for 4 years. I agreed. Upon investigating unauthorized charges I found out through customer service that my original lease had a buyout of 10% of the original lease amount after the 48 months. I called the rep and told him that was not disclosed and to cancel my new lease and that I wanted to purchase the equipment. His story started with "there is no buyout" then went to "I didn't offer you the buyout because your equipment will be obsolete in 2 months" to flatly refusing to do anything. I closed my bank account and got an attorney. My attorney told me to submit two letters - one first class, one certified - to provide written notification of my cancellation due to non-disclosure. I have since contacted my credit care processing company and they assured me that they were not affiliated with LFG in any way and that my terminal would not just quit working in January 2012.
I can't believe that there hasn't been a class-action suit against this company. There have been over 580 complaints filed with the Chicago BBB?

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