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lg electric range

United States,
Georgia

Consumer complaints and reviews about lg electric range

jabohio Send email
 
Oct 3, 2015

LG LRE30453SB Range paint in food

My husband and I bought a house with a LG range already present in the house. After using the
convection oven for about ten months I noticed blue specks in our food. I investigated the inside
of the oven to discover the blue enamel was peeling. I called a repair company who called LG,
they requested pictures be sent of the oven. LG said they would provide a partial refund if we
could produce a receipt for the range since it was out of warranty and irreparable. We can not
produce such document because it came with the house. I demanded to know if the paint we
digested was toxic, the customer service rep said he would find out, but would not pay for the
stove. Another week (three now) went by, I have a recorded message from another customer
service rep stating they will not pay for the range and also could not tell us if the paint was toxic
for another MONTH!!!! Because it was made in Korea!!!!! If the paint is toxic, we will be dead in
another month I guess. Any product used for cooking, peeling paint containing unknown
substances from Korea MUST be recalled!!! LG may refuse to replace my range because I don't
have a receipt, but they should at least offer to pay medical bills for blood testing of the four
people whom ate the unknown substance in their Korean enamel. I wanted to help others avoid
this same trauma so I took to Facebook, where LG accused me of spamming and blocked me
from their page to hide this toxic secret. I also still have this message saved to my phone. Like
every other complaint on this site, I am sure they will say they take pride in their product and
refer me to the website. The fact is the web site, the company, customer service, no one knows
or cares what we ingested and until this is fixed this product needs to be taken off the market.
SM518 Send email
 
Nov 14, 2012

F1 message after self-cleaning

After first time of using the self-cleaning feature the F-1 error has come up sparatically over they past 18 months. Had someone come out to look at it ($75) and he took apart the touchpad put it back together couldnt figure it out...unplugged it and the message didnt come back on, it seemed to have been fixed. Repair man walks out the door...and beep...there it is again F1. I unplugged the range and got it to stop. It went a few months before it happened again and it will continue to happen for about a year on and off. Recently over the past 2 weeks Im lucky if I can use my stove! Its really irritating to know that this seems to be caused by the self-clean. Why hasnt LG done anything about this???
Joyce W Send email
 
Mar 17, 2012

shorted keypad

i bought an lg range lre30451sw/sb/st in '08... after using the self cleaning for the 2nd time since purchase an f1 code showed up. it goes away after pressing clear but continues to beep and reappear. i was told the keypad is shorted out. after going online i have found that this is a very, very common problem that happens after using the self cleaning... so i am wondering why there isn't some sort of recall. i understand it is an expensive part to replace, not to mention labor (more then 1/2 of what we paid for the stove). i have also read that it will most likely happen again so if i do pay to have it fixed i will be afraid to ever clean the oven. would like to know if there is anything that can be done... at least to prevent others from purchasing this range.
Mike Neeley Send email
 
Mar 17, 2012

shorted keypad

Same thing just happened to me. The wife did the self-cleaning option about a week ago. Now I get the F-1 message.
So I understand there are 3 circuit boards inside this thing. If I knew which was the faulty one, I could replace it myself. Does anyone know?

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