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Light In The Box

United States,
Wisconsin

Consumer complaints and reviews about Light In The Box

User784066 Send email
 
Apr 2, 2012

Company misrepresents clothing

I'm sorry I didn't check this site before placing my order with Light in the Box. I had hoped to purchase a dress for my son's wedding. The dress looked great on their website and exactly what I was looking for. I even paid extra to send my measurement so the dress would be custom made for me. The dress that arrived was nothing like it looked on the website and was over twelve inches too long for me. The color wasn't even close to what I ordered. And instead of this light, comfortable dress I ended up with a cumbersome, uncomfortable piece of clothing. I wouldn't think of wearing it to the wedding. The dress is supposed to be chiffon, not close and they have a double cotton lining that adds tons of weight. It's obvious that the dress is not custom made but just a regular size. Now I'm trying to get approval to return the dress for full refund. I know this isn't going to happen, but I will keep trying.
User738050 Send email
 
Apr 2, 2012

Company misrepresents clothing

SHAME ON YOU ALL

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