Submit a Complaint

Light In The Box

Australia,
Western Australia

Consumer complaints and reviews about Light In The Box

User714218 Send email
 
Apr 2, 2012

Bad Service

We payed for an item to be sent express post and we didnt receive it for 2 months, we were told we would get a refund for the express postage and we still did not receive one. and when the item came it was completely wrong! The communication on this website is a joke! the customer service is poor and have alot of people wanting to take matters further with there service as am I. This website is poorly run and I will never refer it to anyone and will take this matter further!
User738050 Send email
 
Apr 2, 2012

Bad Service

Shameful-LITB-SHAMEFUL PROCESS

If you are serious about resolving a matter then please provide
1. Customer Support Email Contact
2. Relevant Phone Contact that can be immediately reached

Posting Links to your site shows unprofessionalism and poor taste

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username