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Light In The Box

United Kingdom,
England|Warwickshire

Consumer complaints and reviews about Light In The Box

User925933 Send email
 
Apr 4, 2012

Service

After two weeks of placing the order and have too prove that I have paid for them they delivered them 3 weeks later and when they finally arrive what a load of rubbish. Poor quality and the insert is a bit of paper and is even worse quality. We have had to order some Moe in invitations from a reputable company unlike this one I had the misfortune to deal with over the last 5 weeks. DO NOT US E THIS COMPANY. I was going to send them back for a refund but I thought better not as it took 5 weeks to get here with over 20 email to them I thought I would be asking for trouble. This is a very clever company and forgot to mention I then had to pay 9 pounds tax on the delivery. If you think u are going to save a bit of money compared to UK websites don't because the additional costs and hassle you have I would have sooner paid the extra and deal with a proper company
PS they should a have another star, with extremely poor
User361487 Send email
 
Apr 4, 2012

Service

Hi Npeabody,

My apologies for the inconvenience you have experienced while shopping with us. Please send me the order number to [email protected], for me to look into the status of your order and seek for the necessary solution to this. Thank you for your patience and understanding.

Sincerely,
Angelie
LightInTheBox.com

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