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Light In The Box

United States,
Georgia

Consumer complaints and reviews about Light In The Box

User387984 Send email
 
Mar 31, 2012

SERVICE

BOUGHT MY DAUGHTER A MP-3 PLAYER ON-LINE. GOT IT, HAS NEVER WORKED. INSTRUCTIONS LOOK THEY WERE WRITTEN BY A THREE YEAR OLD. COMPUTER CAN'T EVEN RECOGNIZE THE DEVICE. ON THE WEBSITE, THERE IS NO NUMBER ANYWHERE AND NO ONE WILL ANSWER E-MAILS, BUT THEY TOOK OUR MONEY!!!
User738050 Send email
 
Mar 31, 2012

SERVICE

The Customer Service said this recently

...That's right, it is our primary concern to give our customers the quality product and customer service. Please send me the order number to [email protected] for me to seek help for the necessary solution to the situation. Thank you for your patience.

Sincerely,
Angelie
LightInTheBox

Question: Do you all provide dresses for divorces too as well? PERHAPS THIS WILL ADDITIONAL INFORMATION WILL ALSO HELP
Claudia P Kunin Send email
 
Mar 7, 2012

returns

bought tablet took 22days for it to come, turned it on went dead, tried to charge it no charge. very cheaply made also. sent it back, 30 days later still no refund, DO NOT BUY FROM THIS COMPANY
LightInTheBox Send email
 
Mar 7, 2012

returns

Hi Claudia P. Kunin,

I'm sorry to hear of the inconvenience you have experienced while shopping with us. Please email your order number to [email protected] for me to follow up on the refund you have requested. Thank you for your patience.

Best Wishes,
Angelie
Light In The Box

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